Reviews from
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4.8
#
325 Reviews
4.8 Average of 325 Reviews
  • Debra Motley
    2 days ago

    A big thankyou to Drayton Motors and especially Megan Anthony and Troy Eldred for finding our perfect Vitara. They were happy for us to test drive a few vehicles , in order to determine what our actual priority was. We were kept updated about any vehicles they thought we may be interested in and although we had quite a list of requirements we got there in the end! Troy Eldred spent lots of time and effort finding our perfect vehicle and despite being new to Suzuki he made us feel very at ease and answered any queries we had. He is one of the nicest salespeople we have dealt with and we did not feel at all pressured into "compromisingor settling for "2nd best" just so they had a sale. Would definately recommend them .

    Drayton Motors Suzuki Boston
  • Pete Mullenger
    3 days ago Drayton Motors Suzuki Boston
  • Jason T
    4 days ago

    Great communication from Troy from start to finish. Easy and efficient buying process. Nothing is too much trouble, before, during and even after purchase. The car we purchased has so far been excellent. Obviously confident in the quality of their vehicles they keep checking the client is 100% happy at each stage. A very positive atmosphere at the dealership from both staff and customers. A strong reputation and years of history at the site all make for a very reassuring purchase. With the excellent Suzuki warranty and service plan in place we hope to have a long and happy relationship with this dealer.

    Drayton Motors Suzuki Boston
  • Sarah Ashwood
    5 days ago

    Bought from online and Troy made the whole experience a smooth one. They were competitive with my trade in and did everything they could to keep to my budget! When driving to pick up my car the whole team have made a lovely atmosphere and had great customer service every step of the way! Thanks guys - I’m just sorry I don’t live closer.

    Drayton Motors Suzuki Boston
  • Mike Bell
    1 week ago

    It was a complete pleasure buying my new Suzuki car from Drayton Motors Suzuki Boston. Troy looked after me through the whole process which was quick and easy. My first dealings with Drayton Motors, I would definitely recommend Drayton Motors .

    Drayton Motors Suzuki Boston
  • steven Coyne
    2 weeks ago

    I can honestly say that the sales team at Drayton motors was fantastic they delivered the car I wanted with out any questions thanks troy

    Drayton Motors Suzuki Boston
  • sophie morgan
    2 weeks ago

    Excellent service from start to finish. Jason kindly sourced the car I was wanting and then Troy took me through the process, even sending detailed personalised videos of the vehicle. Friendly and professional service that I highly recommend to anyone looking for a new car.

    Drayton Motors Suzuki Boston
  • Tom Major
    2 weeks ago

    First purchase from Drayton. Cole and the team were very professional, helpful and trustworthy. Would definitely use again.

    Drayton Motors Suzuki Boston
  • James Honey
    3 weeks ago Drayton Motors Suzuki Boston
  • Russ Bralsford
    4 weeks ago Drayton Motors Suzuki Boston
  • Ian Campling
    1 month ago

    Sales and service staff are very pleasant to deal with and extremely helpful. Cole on sales and Melissa and Thomas in servicing are particularly good. I've always had a good experience when dealing with them.

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 1 month ago

    Hi Ian. Thank you so very much for taking the time to leave a review. Cole, Melissa and Thomas will be especially pleased! All the best and we look forward to seeing you again soon.

  • Roger Mitchell
    1 month ago

    Good user-friendly business

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 1 month ago

    Hi Roger. Thank you for leaving us a 5-star review. It's much appreciated!

  • Adam Smith
    1 month ago

    It was a complete pleasure buying my car from Drayton Motors. Ryan looked after me through the whole process which was quick and easy. Henry, who delivered my new car is a lovely chap. I would definitely use Drayton Motors again.

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 1 month ago

    Hi Adam. Apologies to have not responded to your amazing review sooner! We very much hope you're enjoying life with the Golf and we'll be sure to pass on your kind remarks to Ryan and Henry. We wish you all the best and are here if you ever need us. Thank you!

  • George. Bates
    1 month ago Drayton Motors Suzuki Boston
    Response from RJTK Automotive 1 month ago

    Hi George. Thanks for taking the time to leave us a 5-star review!

  • Martin King
    1 month ago

    Excellent service, friendly and helpfull staff.

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 1 month ago

    Hi Martin. We really do appreciate you stopping by Google to leave us a review. Thank you for your kind words about the team. All the best!

  • Chris Rushton
    2 months ago

    Great experience. They were extremely helpful. The car looked amazing when I picked it up. I will definitely use them again. Thank you to all the team

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 1 month ago

    Hi Chris. Thank you SO much for choosing us at Drayton Motors to supply your new Swift. And thank you for taking the time to leave us a review. See you again soon!

  • Joanna Phillips
    2 months ago

    Always great service

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 2 months ago

    Thank you for your 5 Star review Joanna, we look forward to seeing you again in the future, best wishes

  • John Peberdy
    2 months ago

    We bought a brand new Vitara in 2015 and have received excellent friendly service ever since. We are just in the process of buying another brand purely because we want to go fully electric and that is not an option yet with Suzuki. When Lee, the manager at Drayton Suzuki heard that we were doing this he asked if he could buy our Vitara back from us. He put us in touch with Mark, the sales manager, who was absolutely superb and was very keen to help us and buy our car which was 9 years old, very low mileage, and immaculate inside and out. Mark offered us hundreds of pounds over the book price and the use of a new demo car for two weeks until our new car was ready. This really did simplify our lives with arranging the transferring of a personal registration plate, changing our insurance company, and receiving the cash a fortnight early. Two days later I returned to the dealership and I was greeted by a salesman called Ryan. He looked after me so well and could not have been more helpful and was very knowledgeable. He had everything ready to swap our Vitara for the demo car including dealing with the retention of our personal registration plate. The whole process was flawless and stress free and took very little time, approximately two latte coffees to be precise. A few hours after returning home the money was in my bank account and all the hassle we had been expecting during the process of buying a new car never materialised. Well done to Drayton Motors Suzuki and thank you all so much for many years of care and impeccable customer service. You have all been outstanding and we will return in the future I’m sure.

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 2 months ago

    Good Morning John and thank you for such a wonderful review. We will look forward to welcoming you back into the Drayton Motors Suzuki family in the future and best wishes until then.

  • Adam Briggs
    2 months ago

    Writing on behalf of my dad. He said he was well looked after by Ryan when he bought his Swift.

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 2 months ago

    Thank you Adam for your 5 Star review, we are so pleased your Dad was happy with the customer service that Ryan gave him when he bought his Swift, we look forward to seeing him again in the future, best wishes to you both

  • Ian Firth
    3 months ago Drayton Motors Suzuki Boston
    Response from RJTK Automotive 3 months ago

    Hi Ian. Thank you for taking the time to leave us a 5-star review!

  • Kathleen Clarey
    3 months ago

    Very good

    Drayton Motors Suzuki Boston
  • Kerry Raggo
    3 months ago Drayton Motors Suzuki Boston
    Response from RJTK Automotive 3 months ago

    Thank you for your 5 Star review Kerry, much appreciated.

  • karen Furnell
    4 months ago

    Very professional, and the staff were very helpful.

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 4 months ago

    Hi Karen. Thank you for taking the time to leave us a 5-star review. It truly means a lot to our team! Wishing you and your family a very happy start to 2024.

  • Ian Perth
    4 months ago Drayton Motors Suzuki Boston
    Response from RJTK Automotive 4 months ago

    Hi Ian. Thanks for taking the time to leave us a review. Ryan was so pleased to hear that you've been enjoying the Korando on your recent travels. A huge thank you from the team for your business, once again. Please don't hesitate to get back in touch again if you need us. Merry Christmas!

  • Frank
    5 months ago

    Took my Suzuki Swift in for it's MOT and service today and got the usual 5 star service and welcome.

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 5 months ago

    Hi Frank. Thank you for your kind review. 5-star service for a 5-star customer! You're always welcome here. See you again soon!

  • Carl Upsall
    5 months ago

    First service since purchasing the Freelander, very impressive service

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 5 months ago

    Hi Carl. Thank you for taking the time to leave us a review and for choosing to bring your Freelander back to us for its service. We've really enjoyed doing business with you so far and hope to do so again in the future. All the best!

  • Cleo Elliott
    5 months ago

    Overall very good services. Friendly and helpful staff. Tea and coffee while you wait for your car to be fixed or services.

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 5 months ago

    Thank you for your 5 Star review Cleo, we are always glad to help and look forward to seeing you again in the future, all the best

  • Aaron
    5 months ago

    I was originally apprehensive about getting a new car. For one I didn't think I'd be able to afford it. Upon entering the dealership I was greeted by Megan. I was in the there for over a hour and honestly Megan had the patience of a saint. At no point did I feel any pressure to buy and I could walk away if it wasn't right for me. Now I'm happy driving round in my new Swift :)

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 5 months ago

    Hi Aaron. It's great to hear from you! We're very happy to hear that you're enjoying the Swift. Megan will be very pleased to read your comments. Thank you for taking the time to share your experience with others - it really does mean a lot to us. Please don't hesitate to give us a call if you ever have any questions. See you soon!

  • Jon Neal
    5 months ago

    Bought a Suzuki from them 3 months ago. From the moment we stepped in the garage the staff were fantastic. They understood ours needs and found the car perfect for us. They have communicated everything with us brilliantly and we really appreciated their approach to the extras that are always offered when buying a new car. Would definitely recommend this dealership to anyone.

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 5 months ago

    Hi Jon. Thank you so much for taking the time to log on and share your recommendation! Your feedback is very much appreciated by the whole team and your comments will be sure to motivate us all to continue providing the best service that we possibly can. Please don't hesitate to get back in touch when you need us.

  • Elaine Allgood
    5 months ago

    I had a great experience at Drayton Motors Suzuki Boston because sales person Cole whalen was fantastic with the whole sale throughout . Went above and beyond my expectations. Made the sale go through and explained all aspects 100 per cent . Also tha ks to mark Thompson for excellent customer service . Would never go anywhere else . Thanks to all xx

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 5 months ago

    Hi Elaine. Thank you so much for taking the time to tell the world about your experience! It truly does mean a lot to us to hear it from our long-standing customers. Cole and Mark will be made up to read your comments. Enjoy the new Peugeot and we look forward to seeing you again soon!

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