Wilson and Co Chorley: Important customer announcement
-
We are relocating!
The dealership at Standish House has operated as Wilson and Co since 2004. However, both the location and the age of the building have presented significant challenges, with the future of the business at this location now being unviable. Please be assured that this is a stand-alone decision and it will not affect any other sites within the Wilson and Co group.
From 1st April 2023, our Standish House site will be closed and all operations will be transferred to our sister site, Wilson and Co Bolton.
To our service customers, we'd love you to remain part of the Wilson and Co family and we hope you'll join us at our Bolton dealership, just 14 miles away.
Should you choose to continue your servicing at Wilson & Co Bolton, we've increased collection/delivery services and have additional courtesy cars available for our Chorley customers. Plus, for those of you who choose to travel for a waiting appointment there'll be offers available to help cover your fuel costs.
To our customers with vehicles on order, your order is safe and it will go ahead as planned.
Your details will now be transferred to our sister dealership, Wilson and Co Bolton, where our experienced team will fulfil your handover. Once your vehicle delivery is within sight, our team will be in touch to arrange a collection or delivery to suit you.
To our Motabilty customers, your lease will be automatically transferred to our Bolton dealership.
We have collaborated with Motability to ensure that your lease continues as before, but your dealership contact will now be based at Bolton.
We understand that you will have some questions for our team, so we invite you to check out our FAQ, below. However, should you have any further questions, we kindly request that you send them via the link below, or get in touch with us on 01257 224660.
-
-
I have a service booked at Chorley. What will happen now?
Our customer care team are making their way through all of our current and future bookings. If you have a service booked in, you can expect a call from them soon to discuss your options. Alternatively, you can give them a call on 01257 224673.
I've recently purchased a vehicle. Is my warranty safe?
Of course! Your warranty and any future commitments to your vehicle will be honoured at our new home, Wilson and Co Bolton.
What will happen to my service plan?
Your current service plan will be transferred to our Bolton branch. Should you decide not to continue your servicing with us at Wilson and Co Bolton, your options will depend on the type of plan you have - some are transferable to other dealers and some will require cancelling. Contact us on 01257 224660 to discuss your options.
I'll struggle to get my car to Bolton for servicing. Can you help?
As part of our move, we're offering more courtesy cars and more collection and delivery appointments to assist our Chorley customers who choose to continue their servicing at Wilson and Co Bolton. Please speak to a member of our customer care team on 01257 224673 to talk about your requirements.
I have a car on order at Chorley. What will happen now?
Good news! Your order will still go ahead as planned. If your vehicle is due for handover after 31st March 2023, your handover will now take place at our Bolton dealership. You will be contacted by a member of the sales team who will explain your options. Delivery may also be available for those who wish not to travel to Bolton.
I have parts on order at Chorley. Will I still get these?
If your parts are due for delivery after the 31st March, they can now be collected from our Bolton branch. You will be contacted by a member of the parts team who will explain your options. Delivery may also be an option, depending on the part.
