Reviews from
Google 4.7
#
2909 Reviews
4.7 Average of 2909 Reviews
  • Jacqui Mead
    16 hours ago

    Gone downhill since leaving Swineshead poor management.

    Drayton Motors Kia Boston
  • Chris Johnson
    17 hours ago

    Fantastic . Massive thankyou to Cole for helping us with our new purchase. Coles knowledge on the Sportage was fantastic friendly service and great communication. Will definitely be back.

    Drayton Motors Kia Louth
    Response from Drayton Motors 15 hours ago

    Thank you for taking the time to leave us a 5-star review! We're delighted to hear that you had such a fantastic experience with Cole when purchasing your new Kia Sportage. It's great to know that his knowledge, friendly approach, and communication helped make the process enjoyable and straightforward for you. We truly appreciate your kind words and your confidence in our team. We hope you're loving your new Sportage, and we look forward to welcoming you back to Drayton Motors in the future. Enjoy your new car and safe motoring! 🚗✨

  • Richard Luke
    19 hours ago

    Excellent Kia dealer.

    Drayton Motors Kia Boston
  • Katy Smith
    19 hours ago

    We recently bought our new sportage from Ethan Jones at drayton motors louth and can honestly say that it was a seamless experience. We would recommend to anyone. Nothing was too much trouble and we feel very comfortable in the knowledge that they are still there and willing to help if ever we need anything. Thank you all so much for your help!

    Drayton Motors Kia Louth
    Response from Drayton Motors 15 hours ago

    Thank you for your fantastic 5-star review! We're delighted to hear that your recent Kia Sportage purchase was such a seamless experience. Ethan will be thrilled to receive your kind feedback. Providing helpful, attentive service and ensuring our customers feel supported throughout their ownership journey is exactly what we strive for. It's especially rewarding to know that you feel confident that our team will be there whenever you need us. Your recommendation means a great deal to everyone at Drayton Motors Kia Louth. Thank you for choosing us, and we wish you many happy miles in your new Sportage. We look forward to seeing you again in the future! 🚗😊

  • Stephen Beavon
    2 days ago

    Brilliant service today here in louth 10/10 with customer attention

    Drayton Motors Kia Louth
    Response from Drayton Motors 1 day ago

    Thank you for your fantastic review and for awarding us 5 stars! We're delighted to hear that you received brilliant service from the team in Louth and that our customer care made such a positive impression. Providing an exceptional experience for every customer is what we strive for, so it's wonderful to receive your feedback. We truly appreciate your support and look forward to welcoming you back again in the future. Kind regards, The Drayton Motors Louth Team

  • Magdalena Makowska
    3 days ago

    Great service, although few bits had to be improved such as checking if you have everything with your car such as service book or compressor.

    Drayton Motors Kia Grantham
    Response from Drayton Motors 2 days ago

    Hi Magdalena. Thank you for your review and for choosing Drayton Motors Kia Grantham. We're pleased to hear that you received great service from the team, and we also appreciate your constructive feedback. You're absolutely right that important items such as the service book, tyre inflation kit, and other vehicle essentials should be checked and accounted for before handover. Feedback like yours helps us review and improve our processes to ensure an even better experience for future customers. Thank you for bringing this to our attention and for your understanding while these points were addressed. We hope you're enjoying your new car and look forward to welcoming you back again in the future. Lee Jones (Head of Business).

  • Michela Purendea
    5 days ago

    Jack - Very helpful, has patience and provides support with all the information required.

    Drayton Motors Kia Boston
    Response from Drayton Motors 1 day ago

    Thank you Michela for the kind words about Jack, we will pass on your lovely comments for him to see and we are glad he was very informative.

  • Gemma Ransome
    1 week ago

    I found a Kia Sportage on Autotrader and enquired via the website after an unfortunate experience with another dealership prior to Drayton; I was contacted by Cole who was very personable, knowledgeable and extremely helpful! I felt in good hands from the start, everything was explained, efficient, various options given and no pressure applied. Have had 4 cars in the past, and this has been the easiest and smoothest experience I've had. The car was delivered in fantastic condition and the delivery guy, Mike, was also lovely and knowledgeable. Would 100% recommend and will no doubt be a returning customer in 4 years time

    Drayton Motors Kia Louth
    Response from Drayton Motors 1 day ago

    Thank you so much for taking the time to leave such a wonderful review! We’re delighted to hear that your experience with Cole was so positive and that he was able to make the process clear, efficient, and pressure-free. It’s great to know you felt in safe hands from the very beginning and that this was your smoothest car buying experience to date – that’s exactly what we aim for. We’ll also be sure to pass your kind comments on to Mike for the excellent job he did with your delivery. Thank you again for your recommendation and for choosing Drayton Motors Kia Louth. We look forward to welcoming you back in the future!

  • Darren Hornsby
    1 week ago

    Drayton Motors Kia Scunthorpe were really helpful and I'd recommend them because , Raj the salesman was great from the start. He made buying the car very easy, answered all my questions and had good knowledge of the vehicle. He kept to his promise of making sure any little things that I found on the vehicle which needs attention was delt with before delivery of the vehicle, even sending me a video the night before it was delivered. Would definitely deal with Drayton Motors Kia Scunthorpe and especially with Raj.

    Drayton Motors Kia Scunthorpe
  • Yvonne Fowler
    1 week ago

    We had a very positive experience with Drayton Motors Kia Boston. The staff were welcoming without being intrusive, and the showroom was clean, well‑organised, and easy to browse. Information was clear, and everyone I spoke with was friendly and helpful. We first spoke with Charlie, who was extremely knowledgeable, and later dealt with Jamie, who answered every question confidently and guided us through finding the right car. He arranged test drives, including one of a similar model while ours was being transferred from another branch. Once it arrived, we were able to drive the exact car we ended up purchasing. Overall, we’re very pleased with the whole experience.

    Drayton Motors Kia Boston
    Response from Drayton Motors 1 day ago

    Hello Yvonne, I am really pleased to see you had a positive experience and that staff were welcoming. Charlie and Jamie are a testament to the kind of sales experience we want our customers to have and it is good you found them knowledgable and helpful. Happy motoring.

  • Cindy Chan
    1 week ago

    We bought our car recently, the salesman Charlie is patient to answer all our queries (we spent 2 hours there), after sales service is good, reply email very quick, recommended Drayton Motors Kia Boston

    Drayton Motors Kia Boston
  • Brian
    1 week ago

    After completing my test drive of the vehicle which I purchased, the salesperson Richard covered everything with complete knowledge and professionalism . All my questions were answered without hesitation. They could not have been more helpful. I felt at ease throughout the buying process, and also had a follow up courtesy call to see how things were going.

    Drayton Motors Kia Louth
  • Shaun Clarkson
    2 weeks ago

    The staff at Drayton Motors Kia Louth were great, particularly Cole who was very helpful and knowledgeable about the car i was buying. I would certainly recommend this dealership yo friends and family.

    Drayton Motors Kia Louth
    Response from Drayton Motors 1 week ago

    Thank you for your kind review. We’re really pleased to hear you had a great experience with the team at Drayton Motors Kia Louth. Cole will be especially happy to know his help and knowledge made your purchase journey a positive one. We always aim to make the process as smooth and informative as possible, so it’s great to see this reflected in your experience. We really appreciate your recommendation to friends and family and hope you enjoy your new car. If you need anything in the future, we’re always here to help.

  • flyingimp red
    2 weeks ago

    Staff friendly informative, car excellent, would recommend A1.

    Drayton Motors Kia Grantham
    Response from Drayton Motors 2 weeks ago

    Hi there. Thank you for your fantastic 5-star review of Drayton Motors Grantham Kia. We’re delighted to hear you found our team friendly and informative, and that you’re pleased with your car. Your recommendation means a great deal to us and we truly appreciate you taking the time to share your experience. We wish you many happy miles in your new car and look forward to welcoming you back again in the future. Lee Jones (Head of Business).

  • Alison Stone
    2 weeks ago

    Great service and assistance with the purchase of our first EV

    Drayton Motors Kia Grantham
    Response from Drayton Motors 2 weeks ago

    Hi Alison. Thank you for the fantastic 5 star review! We’re so pleased to hear you received great service and assistance whilst purchasing your first EV. Making the switch to electric is an exciting step and we’re delighted we could help make the experience an enjoyable and straightforward one for you. If you ever have any questions as you get used to your new EV, our team will always be happy to help. Thank you again for choosing Drayton Motors Kia Grantham and we wish you many happy miles ahead! Lee Jones (Head of Business).

  • Yon J
    2 weeks ago Drayton Motors Kia Louth
    Response from Drayton Motors 1 week ago

    Hi Yon, Thank you for taking the time to leave us a 5-star rating. We really appreciate your support and are pleased to see you had a positive experience with us. If there’s anything we can help with in the future, please don’t hesitate to get in touch. We look forward to seeing you again.

  • Danielle Keep
    2 weeks ago

    I'd highly recommend Drayton Motors Kia Boston to friends and family because I had a first class experience from the very first contact through to the aftercare. I dealt with the same representative throughout (Adrian) who was highly professional, friendly and knowledgeable. Any queries I had were answered in a timely fashion and I felt like nothing was too much trouble. Everything was explained throughly and without needless jargon throughout the process, and the car itself was delivered (I live 200+ miles away from Boston) in absolutely immaculate condition by their lovely contractor Graham who took the time to show me around the vehicle and answer any questions I had. I would return without hesitation to Drayton Motors for Future car purchases, thank you for proving that buying a used car can be a straightforward and even enjoyable experience!

    Drayton Motors Kia Boston
    Response from Drayton Motors 3 days ago

    Hello Danielle, Thank you so much for such good feedback, we are always glad when a customer feels they've had a first class experience, it is what we strive for, professional, friendly and knowledgeable is exactly what we hope all customers feel they experience. Happy motoring and hope you are still enjoying the new car.

  • Gareth Cookson
    2 weeks ago

    Great service

    Drayton Motors Kia Louth
    Response from Drayton Motors 1 week ago

    Hi Gareth, Thank you for taking the time to leave us a 5-star rating. We really appreciate your support and are pleased to see you had a positive experience with us. If there’s anything we can help with in the future, please don’t hesitate to get in touch. We look forward to seeing you again.

  • Lynne Harvey
    2 weeks ago

    We can honestly say our experience in looking for and buying a car from Dayton Motors, Scunthorpe, aided by the great Raggi Singh has been a very positive experience. Raggi has gone above and beyond to see us through the process from start to finish. I must say that we are not the easiest customers to please but Raggi has been brilliant, patient and ever attentive.

    Drayton Motors Kia Scunthorpe
    Response from Drayton Motors 1 week ago

    Thank you so much for your kind words! We are thrilled to hear that Raggi went above and beyond to ensure your car buying experience at Dayton Motors was a positive one. We pride ourselves on excellent customer service and are happy to have exceeded your expectations. Enjoy your new car!

  • Shirley Muxlow
    3 weeks ago

    We had our car service and MOT at Drayton Motors Louth. We received first treatment. Gemma who was dealing with us was polite, helpful and friendly. It is always worrying when you dont know what your car may need and how much it will cost but she explained everything that had been done in great detail and put us at ease. We are so pleased we took our car to this dealership.

    Drayton Motors Kia Louth
  • Trevor Harber
    3 weeks ago

    I was Edds first customer and he was brilliant very attentive the car was exactly as described went smoothly from start to finish would have no hesitation in recommending them..

    Drayton Motors Kia Louth
  • hayden
    3 weeks ago Drayton Motors Kia Grantham
    Response from Drayton Motors 3 weeks ago

    Hi Hayden. Thank you so much for your 5 star rating, it truly is appreciated and I'm thrilled to know we looked after you so well! All the best, Lee Jones (Head of Business).

  • phil W
    3 weeks ago

    Recently purchased a used car here. The experience was very good indeed, no high pressure sales, friendly, knowledgeable staff (Jamie) and a great price too. I'll definitely check here first when I need my next car.

    Drayton Motors Kia Boston
    Response from Drayton Motors 2 days ago

    Thanks Phil for the good review, we are very pleased you had no pressure and a lot of knowledge from Jamie. We look forward to seeing you again next time.

  • Sarah Hyland
    3 weeks ago

    Absolutely brilliant service , help and guidance from the team and Cole.

    Drayton Motors Kia Louth
  • Michael Wolstenholme
    3 weeks ago Drayton Motors Kia Boston
    Response from Drayton Motors 3 days ago

    Thank you Michel for the 5 star review.

  • Leigh Johnson
    3 weeks ago

    We cannot praise this company enough, we had a guy called Raj deal with us from the moment we contacted the showroom. Raj was very easy to talk too, never pressured or tried to influence our choices. It was all in a friendly relaxed atmosphere. We felt like we had known him for ages. Raj kept us fully updated with progress of our new cars journey into the UK. We could message or call when ever we had any queries. Brilliant, brilliant service from the get go. And even fantastic aftercare. Thankyou Drayton motors!. Especially Raj!

    Drayton Motors Kia Scunthorpe
    Response from Drayton Motors 3 weeks ago

    Thank you so much for your kind words! We are thrilled to hear that Raj provided top-notch service and made you feel at ease. We strive to create a friendly and stress-free atmosphere for our customers. Thank you for choosing Drayton Motors and we look forward to providing excellent aftercare as well. All the best! 🚘👍 #teamraj #draytonmotors #happycustomers

  • Andy McGeer
    3 weeks ago

    From start to finish Rhys has been absolutely brilliant, from sending through videos of the car to working a great deal for us , managed a smooth handover of the vehicle and helped with all the admin as well highly recommended!

    Drayton Motors Kia Scunthorpe
    Response from Drayton Motors 3 weeks ago

    Thank you so much for your review! We are thrilled to hear that your experience with Rhys was nothing short of brilliant. It's our goal to make the car buying process as smooth and stress-free as possible. We appreciate your recommendation and look forward to serving you in the future.

  • Vikki Upsall
    4 weeks ago

    My second time dealing with Grantham Kia. They go above and beyond. Nick looked after me this time. I had seen a car i was interested in at Boston store, but I dont trust them anymore after taking my car there for an MOT, and them fitting the wrong brake pads, and disconnecting my turbo to try get a sale after getting it valued for trade in. I emailed Grantham and asked if it was possible to get the car transferred over to their store to test drive and potentially complete the sale. Nick emailed me back quickly and said they can't transfer the car without taking a £250 deposit which i didnt want to do without seeing it and taking it for a test drive first. He said they had a similar car at Grantham store which I could look at, but it wasn't the model I wanted. I asked him to bare me in mind and email me if they got any of the correct model in. He said rather than me waiting, he would meet me at boston store on his day off, to do the test drive with me and take the deposit if I was interested, and then get it transferred to Grantham to complete the sale and collect. He went above and beyond for me, and made sure I got the car I wanted, at a price I could afford, with extra packages. I will definitely return to Grantham kia in future, and I will be taking my car there for MOT and services.

    Drayton Motors Kia Grantham
    Response from Drayton Motors 4 weeks ago

    Hi Vikki. Thank you so much for your fantastic review and for choosing Drayton Motors Grantham Kia once again. We’re delighted to hear that Nick was able to provide the level of service we pride ourselves on. Going out of his way to meet you at our Boston site on his day off truly shows the dedication he has to looking after our customers and making sure they find the right car with complete confidence. It’s great to hear that everything worked out and that you were able to secure the exact model you wanted at a price that suited you. Your kind words regarding the effort, communication and overall experience will mean a lot to Nick and the wider team. We really appreciate your continued trust in Grantham Kia and look forward to welcoming you back for your MOTs, servicing and any future vehicle purchases. Enjoy your new car and thank you again for the recommendation! Lee Jones (Head of Business).

  • Steve Berry
    4 weeks ago

    An excellent experience overall. I have contacted the sales team with a query since taking delivery and my question was sorted out immediately and was as I suspected me doing something incorrectly. The biggest problem with the car is the user guide. It is too complex for many people. YouTube guides were more help.

    Drayton Motors Kia Scunthorpe
    Response from Drayton Motors 3 weeks ago

    Thank you for your positive feedback! We are thrilled that you had an excellent experience and that our sales team was able to promptly assist you. We appreciate your feedback regarding the user guide and will make sure to provide clearer and simpler instructions for future customers. Thank you for choosing our business and we look forward to serving you again. 😀 #CustomerSatisfaction #ExcellentService #ThankYou

  • David Robertson
    1 month ago

    Go to a Kia Dealership (not this one) and get fobbed off because you're a taxi driver. Buy a Kia anyway. Coolant light comes on. Warranty issue. "We might not be able to cover it under warranty as it's a taxi" Me:"Well it's been a taxi for less than 24 hours and I've barely driven it. The fault was there from before it was a taxi" "OK we'll book it in but we can't guarantee we won't charge you" "It seems its a warranty issue but we can't fix it today, you'll have to come back in three weeks" "Are you still ok for your service tomorrow? We might need to book you in again if there's any parts required" "Our machine broke whilst fixing your car, tough luck, nothing we can do, book it in elsewhere or at a later date" At every encountered with this garage I've become no wiser about what is wrong with my car and less confident that they know what they are doing or care much in the first place. Five hours in the workshop over two appointments and achieved nothing.

    Drayton Motors Kia Grantham
    Response from Drayton Motors 4 weeks ago

    Hi David. We’re sorry to read your review and feel it’s important to clarify a few points regarding your visit with us at Drayton Motors. Following your initial diagnostic appointment on 22nd April, our team identified debris within the coolant system and advised that the vehicle required a coolant flush as part of a Kia service action. At that stage, we confirmed the repair would be covered under warranty and arranged the next available appointment due to the time required to complete the work. During your return visit, unfortunately the workshop equipment being used for the coolant flush suffered an unexpected failure midway through the process. We fully appreciate how frustrating this was, however the situation was completely unforeseen and not a case of us being unwilling to help. To minimise further inconvenience, alternative options were offered, including arranging for the work to be completed at our Boston site if that proved more convenient. We would also like to clarify that no decision was ever made to decline the repair under warranty due to the vehicle being used as a taxi. As your vehicle remains within Kia’s applicable warranty parameters, the repair itself was always intended to be covered. While we understand your frustration with the ##s and inconvenience caused, we do feel the review does not fully reflect the circumstances or the efforts made by the team to assist. Nevertheless, we are sorry the experience left you feeling disappointed. Lee Jones (Head of Business).

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