Complaints Procedure

Most of the time buying and servicing a car is a smooth and easy process. However, occasionally things do go wrong. Most of the time, these things can be addressed by your point of contact or their immediate manager within the department you’re dealing with.

If you’re not satisfied with how your concern has been handled and would like to make a complaint, the first point of contact should be the Head of Department that you have been dealing with. Their details are below:

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