Reviews from
Google
4.8
#
300 Reviews
4.8 Average of 300 Reviews
  • Cleo Elliott
    5 hours ago

    Overall very good services. Friendly and helpful staff. Tea and coffee while you wait for your car to be fixed or services.

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 5 hours ago

    Thank you for your 5 Star review Cleo, we are always glad to help and look forward to seeing you again in the future, all the best

  • Aaron
    3 days ago

    I was originally apprehensive about getting a new car. For one I didn't think I'd be able to afford it. Upon entering the dealership I was greeted by Megan. I was in the there for over a hour and honestly Megan had the patience of a saint. At no point did I feel any pressure to buy and I could walk away if it wasn't right for me. Now I'm happy driving round in my new Swift :)

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 2 days ago

    Hi Aaron. It's great to hear from you! We're very happy to hear that you're enjoying the Swift. Megan will be very pleased to read your comments. Thank you for taking the time to share your experience with others - it really does mean a lot to us. Please don't hesitate to give us a call if you ever have any questions. See you soon!

  • Jon Neal
    6 days ago

    Bought a Suzuki from them 3 months ago. From the moment we stepped in the garage the staff were fantastic. They understood ours needs and found the car perfect for us. They have communicated everything with us brilliantly and we really appreciated their approach to the extras that are always offered when buying a new car. Would definitely recommend this dealership to anyone.

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 2 days ago

    Hi Jon. Thank you so much for taking the time to log on and share your recommendation! Your feedback is very much appreciated by the whole team and your comments will be sure to motivate us all to continue providing the best service that we possibly can. Please don't hesitate to get back in touch when you need us.

  • Melvyn Goor
    2 weeks ago Drayton Motors Suzuki Boston
    Response from RJTK Automotive 2 weeks ago

    Thank you so much for your continued support and 5-star review, Gus!

  • Elaine Allgood
    2 weeks ago

    I had a great experience at Drayton Motors Suzuki Boston because sales person Cole whalen was fantastic with the whole sale throughout . Went above and beyond my expectations. Made the sale go through and explained all aspects 100 per cent . Also tha ks to mark Thompson for excellent customer service . Would never go anywhere else . Thanks to all xx

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 2 weeks ago

    Hi Elaine. Thank you so much for taking the time to tell the world about your experience! It truly does mean a lot to us to hear it from our long-standing customers. Cole and Mark will be made up to read your comments. Enjoy the new Peugeot and we look forward to seeing you again soon!

  • STEWART BRUNSKILL
    3 weeks ago

    I recommend Drayton Motors Suzuki Boston, when we purchased our Suzuki Swift, Ryan the sales person who handled our sale was very helpful throughout the procedure, from us first looking at the car to the hand over.

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 3 weeks ago

    Hi Stewart. Thank you so much for leaving us a review! Ryan will be very pleased to read your comments and your recommendation means more than we can say. Thank you for choosing Drayton Motors for your new Swift. All the best!

  • Sayedur Rahman
    1 month ago Drayton Motors Suzuki Boston
    Response from RJTK Automotive 1 month ago

    Thank you for your 5 stars Sayedur, much appreciated and look forward to seeing you again soon, all the best

  • Kevin Curtis
    1 month ago Drayton Motors Suzuki Boston
    Response from RJTK Automotive 3 weeks ago

    Hi Kevin. Thank you so much for your 5-star review!

  • Daniel Barnett
    1 month ago

    First time here saff fab

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 3 weeks ago

    Hi Daniel. Thank you for taking the time to leave us a review following your visit. We’re so pleased to read you had a great experience with our team!

  • Janet Wild
    1 month ago

    It’s ok I guess but it isn’t Cropleys and I can definitely tell the difference. I do not want to speak to a call centre so I have found when getting the options by pressing Sales or service then my vehicle is already there! I get to speak to the garage not some person in the call centre that informs me of all the extra costs if I want a curtesy car. At Least once I get to the Garage it’s ok and still looks quite a lot like Cropleys ! No problem with the staff all very polite and helpful

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 1 month ago

    Hi Janet. Thank you for taking the time to leave us a review. Our contact centre is available to all of our customers across the RJTK Automotive group and they help keep us all serviced at the right time but yes, we are also still available on site to take your bookings locally and you can continue to get hold of us via the method above. We're glad you found the team polite and helpful and we look forward to welcoming you back when the dealership is fully refurbished - we can't wait to see what you think!

  • Paul Smith
    2 months ago

    Absolutely wonderful people especially Rob in the garage who helped us out of a sticky situation. Restored my faith in good hearted people. Thankyou.

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 2 months ago

    Hi Paul. Thank you so much for taking the time to highlight this. We are very lucky to have Rob and we’ll make sure he sees your kind comments. We’re so happy to hear about your experience today. Thank you for sharing it!

  • sally smith
    2 months ago

    We had had an accident with a blown tyre and were waiting for the AA to come. We managed to get to Drayton motors who not only were so helpful, thier macanic Rob changed our tyre for us. Thank you so much x

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 2 months ago

    Good Morning Sally and thank you for your 5 Star review, great to hear that Rob fixed your tyre for you and got you back on the road. We look forward to seeing you again soon, best wishes

  • Lisa Turner
    2 months ago

    The experience at Drayton Motors Suzuki Boston was good because the service was efficient and the advisor was friendly and welcoming. He even came in on his day off to do the handover. Nothing was too much trouble.

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 2 months ago

    Thank you for your lovely comments and 5 Star review Lisa, much appreciated and look forward to seeing you again soon, all the best

  • eileen leetham
    3 months ago

    I would like to Thank Ryan and Amanda for being very professional at their jobs and for making us feel welcome, we enjoyed our lovely cuppa tea Ryan provided and wee love our new Suzuki car wee bought from your susuki store. Many thinks for your hospitality and service yous provided for us. I hope a lot of people see this review and go and buy susukis from ur store. Thank yous once again for fabulous service and work. From Eileen and John xxxx

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 2 months ago

    Hi Eileen. Thank you so much for taking the time to leave us a review! You’re most welcome for a cup of tea anytime. We hope you both enjoy your new Suzuki. Wishing you all the best.

  • John Parker
    3 months ago

    Recieved a letter offering a deal if trading in our car. Made the appointment. Salesman was polite, etc, but felt totally insulted with the trade in price of current car4000 below bottom book price for a vehicle in immaculate condition (yes, due to weather, it needs a wash). Not a patch on the company Drayton Motors bought it from.

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 1 month ago

    Thank you for taking the time to leave a review Mr Parker and for your kind comments about the salesman, however, we feel the need to expand on this further due to your misinformed statement about your part exchange valuation. You were offered the current market price in line with our live CAP HPI trade valuation system, and our live Autotrader trade valuation system, which was a figure that is still £500 more than the largest online car buyer in the UK will offer you. It is a shame you felt the need to leave this review about Drayton Motors and hold us accountable for the current UK car market, as we always pride ourselves on fairness and transparency. Should you require any assistance in the future, please be sure to get in touch. Thank you.

  • John Read
    4 months ago

    All ways a efficient & professional service from all the staff wether purchasing down to having your vehicle serviced & best of all its on your doorstep & worth a visit

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 4 months ago

    Hi John. Thank you so much for your wonderful comments! Our team will be very chuffed indeed to read them. We look forward to seeing you again in the future. All the best!

  • Neil Johnson
    5 months ago

    Excellent customer service from Amanda and Sam. Been renewing our car here every 3 years for over 12 years now and will be doing so again.

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 4 months ago

    Hi Neil. Thank you so much for your wonderful review! We're so very pleased to read that you're a firm part of the Suzuki family, from Cropleys to Drayton Motors and beyond.

  • JK Clark
    5 months ago

    Nice staff who did a great job on the service and MOT. Took a while but I had plenty to keep me occupied.

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 5 months ago

    Thank you for choosing to leave us a review. We sincerely apologise that you had to wait longer than you expected for your service and MOT. Thank you for your honest feedback. We'll feed this back to the service team and investigate to see if we can make any improvements for your next visit.

  • Neville Mansfield
    5 months ago Drayton Motors Suzuki Boston
    Response from RJTK Automotive 5 months ago

    Hi Neville. Thank you for stopping by to take a look, recently. It was lovely to meet you both. We look forward to seeing you again in the future.

  • Brian G
    5 months ago Drayton Motors Suzuki Boston
    Response from RJTK Automotive 5 months ago

    Hi Brian. Thank you for the review! It means a lot to our team. Have a great weekend.

  • carl batch
    6 months ago Drayton Motors Suzuki Boston
    Response from RJTK Automotive 6 months ago

    Hi Carl. Thank you very much for choosing to leave us a 5-star review. We'll see you again shortly for your new car!

  • Tahir Maqsood
    6 months ago Drayton Motors Suzuki Boston
    Response from RJTK Automotive 6 months ago

    Hi Tahir. Thank you for taking the time to leave us a 5-star review. We hope you're enjoying the new Swace!

  • Mandy Toyne
    6 months ago Drayton Motors Suzuki Boston
    Response from RJTK Automotive 6 months ago

    Hi Mandy. Thank you for taking the time to leave us feedback after your recent handover. We hope you're loving the Vitara!

  • Julie Ironmonger
    6 months ago Drayton Motors Suzuki Boston
    Response from RJTK Automotive 6 months ago

    Hi Julie. Thank you for choosing to leave us a 5-star review!

  • John Matthews
    6 months ago

    Excellent service every member of staff greeted me and were polite and friendly nothing was to much trouble, an alround good experience, I will definitely use this company again and thoroughly recomend.

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 6 months ago

    Good Evening John, thank you so much for your lovely words and 5 Stars. I will ensure the whole team get to see your review and hope to see you again the future, all the best

  • fred randall
    6 months ago Drayton Motors Suzuki Boston
    Response from RJTK Automotive 6 months ago

    Hi Fred. Thank you for your 5-star review and thank you for choosing Drayton Motors Suzuki.

  • Laura Pearce
    7 months ago

    Had a visit to Drayton Motors today and what a 5* experience it was. Ryan was nothing but accommodating from the moment we walked in and was very approachable. No hard sell, and did not feel pressured to purchase a certain vehicle. The whole team were fantastic, Sam in particular! A full clean of our current car and she even spent time getting rid of some scratches and did a paint touch up, all on the house! Having been a customer of Cropleys for many years, I had no concerns that I was getting anything other than the same great service. Thank you!

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 6 months ago

    Hi Laura. Thank you for your fantastic review! Your kind words do truly mean a lot to our team. We're so pleased to read that you had a great experience with Ryan and we look forward to seeing you in the summer for your new S-Cross!

  • Daphne Wilson
    7 months ago Drayton Motors Suzuki Boston
    Response from RJTK Automotive 7 months ago

    Hi Daphne. Thank you for your 5-star review. We hope you're loving the Tucson! Please don't hesitate to get back in touch if you need anything further. All the best!

  • Emma Scholefield
    7 months ago

    Fantastic service, they got my car booked in at short notice and kept me on the road with a courtesy vehicle, nothing was too much trouble! Thank you so much, would highly recommend!

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 7 months ago

    Thank you so much for leaving us a review this evening, Emma! Your comments really do make a difference and our team will be thrilled to read them. We hope to see you again soon!

  • Shann Sock
    7 months ago Drayton Motors Suzuki Boston
    Response from RJTK Automotive 7 months ago

    Thank you for your 5-star review!

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