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5 Stars
396
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4 Stars
31
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3 Stars
12
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2 Stars
3
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1 Star
8
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3 days ago
Friendly staff, kept updated on purchase, knowledgeable about their products and brand.
Jane Ball Drayton Motors Suzuki Boston -
4 days ago
Sold a car in march 2026 with two rear tyres dated 2019 cracked and not safe. I mentioned this after a test drive and have email repiles from the sales advisor to this effect and was assured they were safe but when going to two other tyre companies after purchase as this was sitting on my mind both agreed that they were unsafe for use and needed to be replaced immediately Went back to garage and was agreed to change the tyres but when recieved car back they had changed the front drivers and rear passenger side being told that the front drivers wheel needed changing immediately (so in context 3 tyres now were not safe) but only replaced two Not happy with this I went to a diffeent provider to have the new tyre moved to the rear to macth and then the front tyres changed completely replaced at my own expense as I still had the 2019 tyre which I was told was the original tyre that drives out of the showroom at first inception Now awaiting communication for a formal complaint in regards to this Also waiting for the pre vehicle check document as I do not believe this was completed as surely this would have been found prior to my purchase so my faith in this garage has completely gone In addition to this I was asked at collection day if I would like to purchase tyre cover (this entails punctures, damage and blowouts but not wear and tear) so now I feel as I was lucky as If I took this cover it would surely be classed as misold cover which would be me chatting to trading standards once again regarding it
Warren Buckley Drayton Motors Suzuki Boston -
1 week ago
I'd recommend Drayton Motors Suzuki Boston to a friend because our salesman Josh Wright and, sales manager, Lauren, have been amazing in helping us secure this vehicle. They have gone above and beyond and deserve a shoutout for their professionalism and courtesy during this sale. Thank you so much. Love the new car
Gemma Armstrong Drayton Motors Suzuki Boston -
2 weeks ago Michael Pinnick Drayton Motors Suzuki Boston
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2 weeks ago
Staff very helpful and considerate. Sorted me out with a lovely car.
Karen Linley Drayton Motors Suzuki Boston -
2 weeks ago
Staff very friendly and knowledgeable, make you feel like a valued customer. Buying a new car from them is a great experience.
Karen Johnson Drayton Motors Suzuki Boston -
2 weeks ago
Great!! We wouldn’t travel 80 mile each way to replace our cars if they weren’t excellent. They are always welcoming and greet you with a smile. Thank you Megan for your service as usual. Tom Webb
Sylvia Webb Drayton Motors Suzuki Boston -
1 month ago
Trustworthy, Professional and Friendly Had a great experience during our recent visits and purchase. The staff, especially, Megan is very helpful and friendly. Without any hassle, Megan accomodated our requests, provided support throughout, and offered very good finance options as wellWould definitely recommend them, if you're shopping for used cars, they have the best price in the market.
Nirup Kumar Drayton Motors Suzuki Boston -
1 month ago
My partner had an excellent experience purchasing a car from Drayton Suzuki but unfortunately the same cannot be said about the after sales service which was appalling to say the least. She was constantly given wrong information by 2 members of staff and her emails to the Manager were never answered until Suzuki Customer Services were contacted and took up her case. Needless to say she will not be using Drayton for servicing etc, AVOID - you have been warned!!
Kevin Land Drayton Motors Suzuki Boston -
1 month ago
I was treated with politeness and in a friendly manner throughout my buying experience. Megan the salesperson kept me informed through each step of the sale. Thank you
Susan Burr Drayton Motors Suzuki Boston -
1 month ago
Nipped in with a bluetooth issue on my 2013 Suzuki Swift. Harry and Joe were super helpful and fixed the issue in no time, free of charge! Will definitely be returning to the Boston garage if I have any issues with the car in the future
amelia Drayton Motors Suzuki Boston -
1 month ago
We have been customers with Cropley's and Drayton Suzuki Boston for many years now. .Always first class service, really helpful and knowledgeable staff, great after sales care.
Griff Drayton Motors Suzuki BostonResponse from Drayton Motors 1 week agoGood Morning, Thankyou for taking the time to leave us this fantastic review. We look forward to welcoming you back to the showroom. Thankyou
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1 month ago
Having bought a suzuki from this garage 10 years ago, I had no hesitation buying from here again. Megan was both helpful and efficient throughout the whole purchasing process.
Stuart Doughty Drayton Motors Suzuki Boston -
1 month ago joe challenger Drayton Motors Suzuki Boston
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1 month ago Allan Leedham Drayton Motors Suzuki Boston
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1 month ago
I was pleased with Drayton Motors Suzuki Boston and would recommend them because friendly & knowledgeable staff. Great choice of vehicles. Josh was a pleasure to deal with.
Alison Cox Drayton Motors Suzuki Boston -
1 month ago pamela jex Drayton Motors Suzuki BostonResponse from Drayton Motors 1 week ago
Good Morning, Thankyou for taking the time to leave us a 5 Star review. We look forward to welcoming you back to the showroom. Thankyou
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1 month ago
I had a great experience at Drayton Motors Suzuki Boston, Megan was very helpful.
Kay Burge Drayton Motors Suzuki BostonResponse from Drayton Motors 1 month agoGood Morning Kay, Thank you for taking the time to share your experience, we will share this with the team. We look forward to your next visit. Thankyou Daniel Boyes
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1 month ago
My experience with Drayton Manor since the new management took over has been exceptional. After some previous issues, the new management and their team went above and beyond to resolve everything to a very high standard. Their professionalism and commitment to customer satisfaction really stood out. My new BYD Sealion 5 is an absolute dream to drive, and the whole handover process was incredibly smooth thanks to the lovely Joe helping me with insurance and paper work. Kayla was fantastic as well her knowledge of the car was exceptional, and she took the time to walk me through all the features in detail. Dan and Lauren have also been an absolute pleasure to deal with throughout the whole process. They were professional, helpful, and supportive from start to finish. Overall, a brilliant experience and I couldn’t be happier with my new purchase. Highly recommended! Danielle
Danielle Ballam Drayton Motors Suzuki BostonResponse from Drayton Motors 1 month agoGood Morning Danielle, Thankyou for this wonderful review, we really appreciate you giving us the opportunity to be able to provide you with your new vehicle. We look forward to welcoming you back to the business in the near future. Enjoy your new Sealion 5. Thankyou Daniel Boyes
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2 months ago
I became the happy owner of a new Suzuki Swift today; the process from going into the dealership on Tuesday for a test drive, to driving away in my new car just three days later, has been smooth and painless. All the staff I met were courteous and friendly, but I would especially like to say a big thank you to Megan who sat with me on the test drive, sold me the car, processed all the paperwork really efficiently and who has ensured an easy handover today; she has definitely been a very professional face of Drayton Motors. Top marks as well for the handing overceremonycomplete with a personalised sign, it’s a lovely touch.
Sharon King Drayton Motors Suzuki BostonResponse from Drayton Motors 2 months agoGood Afternoon, Thankyou for this wonderful feedback, I look forward to sharing this with Megan and the wider team. We look forward to welcoming you back the business in the near future. Thankyou Daniel Boyes
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2 months ago
Living over a hundred miles away I asked for a ball park p/ex figure on a £19000 car. I was then barraged with a load of questionshow long are you going to keep the new carsent me overboard the edge I was merely asking for a p/ex figure. The sales manager then barraged me telling me it was a legal requirement. After 5 harassment calls when I said I didn’t want to deal with them. I was rude I admit. The lesson here is beware if you want a p/ex valuation. I have test driven 10 cars at 6 main dealerships in this very month and NO SUCH QUESTIONING. P/Ex values given no problem. This dealer just lost 19k. 2 female members of staff that don’t know what NO MORE QUESTIONS NO THANKS MEANS. OH DEAR I AM BANNED FROM BUYING FROM DRAYTON. OH DEAR
michael thompson Drayton Motors Suzuki BostonResponse from Drayton Motors 2 months agoGood Afternoon, Thankyou for taking the time to leave us your feedback. We take all feedback as positive as it gives us an opportunity for learning. That being said we have reviewed this interaction as a team and taken the relevant action. If you would like to discuss anything further then please do not hesitate to contact me. Thankyou Daniel Boyes
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2 months ago
Friendly knowledgeable staff and a good selection of Suzuki cars
miles taylor Drayton Motors Suzuki BostonResponse from Drayton Motors 2 months agoGood Afternoon, Thankyou for taking the time to leave us this kind review. We look forward to welcoming you back in the near future. Thank you Daniel Boyes
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2 months ago
Bought our 3rd car this week dealt with Megan again (dealt with Megan for all 3 cars). As normal she went above and beyond through the whole process, kept us fully informed, highly recommend
Natalie Walker Drayton Motors Suzuki BostonResponse from Drayton Motors 2 months agoGood Afternoon, Thank you for the kind review, we will share this feedback with Megan. We look forward to your next visit. Daniel Boyes
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2 months ago
a lot of hard selling, pushing without professional handling.
Pama Yauyau Drayton Motors Suzuki BostonResponse from Drayton Motors 2 months agoGood Morning, Thankyou for taking the time to leave us your feedback. We take all feedback as a positive as it give us the opportunity to learn and improve. We would like to get some further detail from you, please can you call me on 01205362230 to discuss this further. Thankyou Daniel Boyes
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2 months ago
Everything went as it should, everyone was easy to get on with, no problems, staff went out their way to make sure everything was to my liking.
Trevor Crunkhorn Drayton Motors Suzuki BostonResponse from Drayton Motors 2 months agoGood Afternoon, Thankyou for tanking the time to leave us this kind review. We will share the feedback with the team. We look forward to your next visit. Thankyou Daniel Boyes
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2 months ago George Whisk Drayton Motors Suzuki BostonResponse from Drayton Motors 2 months ago
Thankyou for taking the time to leave us a review. we look forward to welcoming you back to the business in the near future. Daniel Boyes
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3 months ago Carl Dodson Drayton Motors Suzuki BostonResponse from Drayton Motors 2 months ago
Thankyou for taking the time to leave us a review. We look forward to welcoming you back to Suzuki Boston in the near future Daniel Boyes
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3 months ago
Excellent from start to finish especially Megan she is credit to the company
Kelvin Moran Drayton Motors Suzuki BostonResponse from Drayton Motors 3 months agoGood Morning, Thankyou so much for the kind feedback, I will share this Megan and the team. We look forward to welcoming you back to Drayton Motors Suzuki in the near future. Daniel Boyes
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3 months ago
Just arrived home after picking up my 2025 Suzuki Ignis - a replacement for my 2019 model. I was very lucky to have had Ryan dealing with my purchase. A very pleasant and helpful young man who is an excellent salesman, listened to what I wanted and came up trumps without any pressure whatsoever. Ryan is a credit to Drayton Motors. Thanks again Ryan and hopefully see you soon.
Geraldine Daykin Drayton Motors Suzuki BostonResponse from Drayton Motors 3 months agoGood Evening, Thankyou so much for taking the time to leave the wonderful feedback, I will share this with Ryan. Enjoy the Ignis, we look forward to welcoming you back to Drayton Motors Suzuki in the near future. Daniel Boyes
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3 months ago
Friendly, knowledgable staff and excellent service received when buying my Suzuki Swift.
DEBBIE TAYLOR Drayton Motors Suzuki BostonResponse from Drayton Motors 3 months agoGood Morning, Thankyou for the kind review. we look forward to welcoming you back to Drayton Motors Suzuki in the near future. Daniel Boyes
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