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4.5
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4016 Reviews
4.5 Average of 4016 Reviews
  • Andy Thirde
    3 hours ago

    Looked at swapping my sportage for a newer version, Richard arranged some test drives, helped me decide which model was best for me, even sorted the log book and car tax! He made the whole process go smooth, painless and hassle free and 48 hours later with thanks to the service team too!, I was driving off in my superb sportage. Definitely recommend Drayton kia!

    Drayton Motors Kia Louth
  • Trevor Grover
    6 hours ago

    Fantastic car buying experience. Made simple and enjoyable from the moment I walked through the door. Salesman Sean was a pleasure to deal with. Had a no pressure helpful attitude and kept me well informed during the whole process. All the other staff at Drayton Motors are also excellent and seem genuinely interested in customers Many thanks indeed

    Drayton Motors Kia Louth
  • Carol Bevan
    8 hours ago

    Cannot thank Raj enough for his time and effort put into purchasing my daughters Peugeot!! Would recommend this car dealership just because they’re not pushy or hard selling their vehicles!! Thank you Raj for all your help.

    Drayton Motors Kia Scunthorpe
  • William Dunn
    9 hours ago

    Had one really bad experience with Wilson'shad a few cars off these people and it takes only one bad experience to put you off..not bought a car since

    Wilson and Co Vauxhall Bolton
    Response from RJTK Automotive 6 hours ago

    Dear William I hope you are well and i am disappointed that you have had a poor experience. Having not bought a car since would elude to the poor experience some time ago and it is unfortunate but any business can get things wrong on an odd occasion and it would seem from your review that you have had plenty of good experiences dealing with us. I am keen to return your faith in our business to 100% again and would welcome you to come in so i can sit with you and find that solution. I hope you have a wonderful day Regards Jonathan ????

  • Diane Dale
    2 days ago

    10/10 on all aspects of my experience with this company. From the word go you made welcome with a smile and a coffee(if you want). Lauren was brilliant with me. Explained everything with my purchase. Would definitely buy with these again.

    Wilson and Co Vauxhall Bolton
    Response from RJTK Automotive 6 hours ago

    Hello Diane, Thanks for your comment ! We are very happy to know you've been pleased by your experience :) The entire Wilson and Co Bolton team wishes you a great day ! Hope to see you soon ! Regards, Jonathan ????

  • simon shaw
    2 days ago

    Most efficient and pleasant staff,it is a pleasure to do business with them!

    Drayton Motors Kia Louth
    Response from RJTK Automotive 2 days ago

    Hi Simon. Thank you so much for your lovely review, it really is appreciated that you took the time out of your day to do so! Thank you also for your custom, we look forward to seeing you again whenever you may need us! Lee Jones (Head of Business).

  • Jade Hoare
    3 days ago

    An absolute awful company staff are unhelpful and rude and will happily sell you cars that are broken, then deny any knowledge of this, then take there time to refund you and this is only after I complained to the motor ombudsman. Avoid at all costs ! I would also like to add that I brought said car on finance and even though I returned this car 2 weeks they are yet to sort out this finance e.g cancelling with finance company or paying this off. Avoid at all costs !!

    Wilson and Co Vauxhall Grimsby
  • Russ Bralsford
    3 days ago Drayton Motors Suzuki Boston
  • Frank
    3 days ago

    We picked up our new car yesterday. Its the 3rd car we've bought from here so they must be doing something right. As usual it was a great experience from start to finish, well maybe not handing over the money at the endThank you Cole for working out a great part exchange deal for us. If you want to buy a car from a dealership where you aren't pressured into buying a car, where they take time to sit down listen to what kind of car you are looking to buy and what price you are looking to pay we recommend Drayton motors. Good coffee as well

    Drayton Motors Kia Boston
    Response from RJTK Automotive 3 days ago

    Frank, Thank you for taking the time to leave this stunning five star review, we really appreciate it, we'll ensure Cole receives your praise. Handing over the money is never nice but the shiny new car does make it a bit easier ???? We hope you have many miles of happy motoring and we look forward to seeing you again soon. All the best for now from all the team at Drayton Motors.

  • Kathryn Cottingham
    3 days ago

    Would recommend Drayton motors, the service was excellent. We dealt with Richard who was great (even ringing me on his day off to make sure the car would be ready at the right time). He was very friendly and made us feel at ease. Thanks Richard!

    Drayton Motors Kia Louth
    Response from RJTK Automotive 3 days ago

    Hi Kathryn. Thank you so much for taking the time to leave us such a wonderful review about your experience with Richard. It’s really heartwarming to read your feedback and I’m so pleased that Richard displayed his ‘above and beyond’ approach with you, that was lovely to acknowledge so thank you! Enjoy your new car and we are always on hand if you need anything! All the best, Lee Jones (Head of Business).

  • stephen broad
    4 days ago Wilson and Co Vauxhall Bolton
    Response from RJTK Automotive 1 day ago

    stephen, Thank you for your comment ! We're proud to know that you are completely satisfied about your experience. Have a good day, Jonathan ????

  • Nigel Price
    5 days ago

    Faultless service. Sales agent spot on. Friendly and helpful. Will use again

    Drayton Motors Kia Louth
    Response from RJTK Automotive 5 days ago

    Hi Nigel. Thank you so much for your lovely review about your experience with Sean, it truly is appreciated! We always enjoy seeing you in the dealership, so should you need any help with your foray in to EV ownership, you know exactly where we are! Thank you so much again, your repeat custom is very much appreciated! Lee Jones (Head of Business).

  • Aaron 03
    5 days ago

    I went to Vauxhall Bolton today and I have been assisted by Ramon and have purchased a White corsa which I have been looking for a while now. Raymon was very helpful and allowed me to buy my car comfortabley with loads of information regarding the car and warranty etc.

    Wilson and Co Vauxhall Bolton
    Response from RJTK Automotive 4 days ago

    Hello Aaron, Thank you for your positive assessment. It means a lot to us to know that you enjoyed your experience with us. We hope to see you again soon! Thanks again Jonathan ????

  • Joshua Berry
    1 week ago

    I wanted a very quick sale, I enquired on early Wednesday morning and drove away on Friday afternoon. Ray is brilliant. I told him an approximate time I could test drive and he made sure that everything was ready for a quick sale and I drove away very happy. Ray is lovely, he knows his cars, hes not pushy at all and let me decide everything along the way and he made sure I got everything I needed. Will definitely come again

    Wilson and Co Vauxhall Bolton
    Response from RJTK Automotive 4 days ago

    Hello Joshua, We're really happy that you enjoyed your experience ! We'll send your feedback to the entire Wilson and Co Vauxhall Bolton team. See you soon ! Jonathan ????

  • Kerry Moran
    1 week ago

    I want to Thank mick from Wilson and co Bolton, he’s been brilliant from start to finish. Mick came to collect my car and sorted me a curtesy car out, then helped look into what was happening with everything so thanks a lot, weight lifted. Very helpful Also Thank you to Dana who was always helpful and updated me when it was needed. Very happy customer.. Thanks again xx

    Wilson and Co Vauxhall Bolton
    Response from RJTK Automotive 4 days ago

    Hello Kerry, Thank you so much for this comment. The whole team is very happy to read you: it encourages us to continue in this direction. Have a good day and see you soon ! Jonathan ????

  • paul engstrom
    1 week ago

    Great service from start to finish I’m really pleased with the car

    Drayton Motors Kia Louth
    Response from RJTK Automotive 1 week ago

    Hi Paul. Thank you so much for your lovely review - it’s really great to know that we have looked after you! Should you ever need anything again, please don’t hesitate to get in touch, but for now, take care and all the very best! Lee Jones (General Manager).

  • Deana Grantham
    1 week ago

    I can say confidently that the knowledge Sammy had to advise me on a suitable car was excellent. Very patient and I am feeling super happy with first NEW EV! Sean also helped well when I came to collect my car and was nice and his and Sammys manager Liam is fantastic!

    Drayton Motors Kia Louth
    Response from RJTK Automotive 1 week ago

    Hi Deana. Thank you so much for your lovely review about your experience firstly with Sammy - then with Sean and Liam too! It’s always our pleasure to help and I’m so glad that we got you on the journey to EV driving - all within a matter of a couple of weeks or so too! How exciting!!! We look forward to looking after you over the next few years - but for now, enjoy your lovely new EV! Lee Jones (General Manager).

  • Doug & Louise Home
    1 week ago

    Sean in sales was extremely helpful and knowledgeable when we were looking for a new car. He spent time with us and fully understood our requirements. Would definitely recommend him to anyone looking for a new or used car.

    Drayton Motors Kia Louth
    Response from RJTK Automotive 1 week ago

    Hi Doug & Louise. Thank you so much for your lovely review about your experience with Sean! I am sorry that it didn’t work out for us all on this occasion, but when the time is right for you both, please don’t hesitate to get back in touch with Sean who will always be on hand to help you! All the very best for now, Lee Jones (General Manager).

  • Sean Campbell Simon Parry
    1 week ago

    We purchased a fantastic Kia Sorento from Drayton Kia Louth! Working in the trade ourselves we very much understand and appreciate how helpful Sean Faggetter was during our buying experience. He was even gracious enough to share his cream eggs with us. Our only criticism was that despite initially being told we could purchase a towbar it turned out Kia no longer provide the relevant parts so we were unable to complete with the towbar but the car is really fantastic and a great condition. Thanks Sean.

    Drayton Motors Kia Louth
    Response from RJTK Automotive 1 week ago

    Hi Mr Parry. Thank you so much for your wonderful review - albeit with the frustration about the towbar. It’s really humbling to know, that having worked in the trade yourselves, you appreciated Sean’s wonderful level of service! I’m sorry about the towbar though, it was showing as available to order on the system, only for us then to receive an email from Kia’s Distribution Centre to say that there’s no longer any stock. I think it may be due to the generation of Sorento, but I do apologise for the inconvenience caused and do hope you can find a suitable resolution for yourselves. Thank you once again for your custom and we will always be on hand to help in the future too. For now though, all the very best, Lee Jones (General Manager).

  • Michaela Otto
    1 week ago

    Last last couple of times my car has been into Wilson at Bolton has been shocking , I’ve used Wilson’s for the last 5 years for mot and service and any work that is required , the customer service has declined in the last 2 years , I’ve been spoken to by the service manager like I was a person of no consequence and that’s putting it politely, my car was in for service and Mot at the end of Feb this year and was advised that work was neededthe service advisor said she would call me to let me know when they would have the part , and would phone me to give me an update the next day , no phone call came , I called back a week later to see if they had an update, but could not get through the phone just went dead , I tried again the next day and the same again , I emailed and have never had a reply , I have called since a couple of times and have been told someone would get back to me , we are now in April and still no reply , myself husband and family HAVE always used Wilson’s in Bolton , may I express HAVE , as we are now looking elsewhere to have our cars looked after ,

    Wilson and Co Vauxhall Bolton
    Response from RJTK Automotive 1 week ago

    Hi Michaela, I am very sorry that you have had this experience and as you have transacted with us a number of times in the past you will know that we achieve a far better benchmark than this historically so why your last 2 visits haven't been up to standard i couldn't account for but apologies unreservedly for. Sometimes things do go wrong, delays with parts or tools and many other affecting factors that delay or prevent a seamless visit and if this has happened again i can only retrospectively say that i am sorry this has happened. Once this has happened how we respond to it is the key factor in rebuilding your faith in our relationship which we would really like to do, as the Head of Business here i would happily speak to you about this or meet with you so we can get the relationship back on track, thank you for taking teh time to post a review about the experiences and i would now like to fix that for you. Kind regards Jonathan

  • Emily Walton
    1 week ago

    Came here after a poor experience with another Kia dealership. Brilliant customer service when I had issues with my car - very clear with what needed work and got me booked in quickly. Very friendly staff, thank you!

    Drayton Motors Kia Grantham
    Response from RJTK Automotive 3 days ago

    Thank you again for taking the time to let us know how we did. The team strive to deliver a great level of service so I am really pleased when we get feedback to show we are doing the right things. If you ever need anything else from us, please feel free to give us a call or stop by.

  • Donna Riley
    1 week ago Drayton Motors Kia Scunthorpe
    Response from RJTK Automotive 4 days ago

    Hi Donna Riley, thank you so much for your positive comments about Drayton Motors Kia Scunthorpe! Kind regards Drayton Kia Scunthorpe

  • Danny Maxwell
    1 week ago

    Excellent customer service throughout the process by Sean Faggetter who was informative and kept me fully informed of what was happening. Car buying should always be this way, no pressure, just like minded others giving you the information you need Thank you Sean

    Drayton Motors Kia Louth
    Response from RJTK Automotive 1 week ago

    Hi Danny. Thank you so much for your lovely review about your experience with Sean, it truly is appreciated! We’re always here and on hand to help you with anything else you may need - so just bear us in mind whenever you need us! All the very best, Lee Jones (General Manager).

  • Liss Dent
    1 week ago

    Great service from start to finish from Raggi. Thank you

    Wilson and Co Vauxhall Scunthorpe
    Response from RJTK Automotive 3 days ago

    Thank you for your lovely review - much appreciated. Raggi and the team are always on hand to assist. Thank you

  • Imran Hussain
    1 week ago

    Generally speaking a wonderful experience buying a used car. Kyle was very helpful and attended to all queries pre sale to help ensure we had all relevant information to hand. Any prep required prior to arrival was carried out and when a couple of issues relating to wear and tear we're highlighted they arranged to sort out other than the brake discs which ideally should have been replaced as was the advice given to us. Overall good experience.

    Drayton Motors Kia Scunthorpe
    Response from RJTK Automotive 4 days ago

    Thank you again for taking the time to let us know how Kyle did. We hope you have a great day! kind regards Drayton Kia Scunthorpe

  • tony brightmore
    1 week ago Wilson and Co Vauxhall Grimsby
  • Maureen Holt
    1 week ago

    Thank you everyone at Drayton Motors Louth, for making our choice of a new car such a pleasant experience. Everyone was so helpful, warm and friendly. A special thank you to Sean, who was fantastic. Nothing was too much trouble. He was always willing to go that extra mile, no matter what we asked of him and kept us informed at every stage. Wonderful service throughout

    Drayton Motors Kia Louth
    Response from RJTK Automotive 1 week ago

    Hi Maureen. Thank you so very much for your lovely review of your experience with Sean. I am pleased that you have maintained that level of enjoyment through a long wait for your new car to come, I guess that goes to show that we really did look after you as you said! I really hope you enjoy your new Niro and we look forward to seeing you again in the future should you ever be in the area! Lee Jones (General Manager).

  • Ian Campling
    1 week ago

    Sales and service staff are very pleasant to deal with and extremely helpful. Cole on sales and Melissa and Thomas in servicing are particularly good. I've always had a good experience when dealing with them.

    Drayton Motors Suzuki Boston
    Response from RJTK Automotive 1 week ago

    Hi Ian. Thank you so very much for taking the time to leave a review. Cole, Melissa and Thomas will be especially pleased! All the best and we look forward to seeing you again soon.

  • Ian Redhead
    1 week ago

    Peter was very professional answered all my questions and was a pleasure to deal with

    Wilson and Co Vauxhall Scunthorpe
    Response from RJTK Automotive 3 days ago

    Thank you, Ian - Peter will be really pleased to receive this feedback. We appreciate your business and are always here to assist. Thank you

  • Paul
    1 week ago

    Had the pleasure of dealing with Drayton motors recently , we genuinely felt like valued customers from the moment we entered the showroom , it was nice that we where acknowledged by a sales person and told if you need any help just give me a shout , excellent as this is how we like it and not the hard handcuff sales technique some companies use , we where treat very professionally by Sean Faggetter who was very knowledgeable in the products on sale , many thanks for your assistance and we will be back soon to purchase a used Kia

    Drayton Motors Kia Louth
    Response from RJTK Automotive 1 week ago

    Hi Paul. Thank you so much for your honest review about your experience with Sean, it’s truly nice to hear that we gave you the time and space to peruse the forecourt at your own leisure! You’re more than welcome back when the time is right for you - so we shall look forward to seeing you soon I hope! All the very best for now, Lee Jones (General Manager).

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