4.5
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5 Stars
4834
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4 Stars
356
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3 Stars
155
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2 Stars
88
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1 Star
441
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11 hours ago
Fantastic car EV4 , excellent staff & service with reliable back up and superb Knowledge. The car is like being in my armchair gliding on the road it’s a pleasure to be in every time we go out.
Mark's Japanese life Drayton Motors Kia LouthResponse from Drayton Motors 10 hours agoThank you so much, Mark, for your fantastic review and for choosing us for your new EV4. We're delighted to hear that you're enjoying the comfort and driving experience, and that our team’s service, knowledge, and support made the whole process a positive one. Your description of the EV4 "gliding on the road" like an armchair is brilliant! We really appreciate your kind words and your trust in us. Wishing you many happy and comfortable miles ahead, and remember we're always here if you need anything. Thanks again from all the team at Drayton Motors Louth.
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12 hours ago
Fantastic experience with Drayton Motors! 5 star service all the way through the process, helping with part exchange negative equity, and very smooth and straight forward hand over. Big thank you to Ed for making this such a stress-free process
Lauren Watt Drayton Motors Omoda Jaecoo Grantham -
20 hours ago
Just had a full service and complimentary valet and was really pleased with the service especially Thomas who was polite and very helpful throughout. I would definitely recommend to others.
Dave Neild Vauxhall Drayton Motors Bolton -
22 hours ago Keith Briggs Drayton Motors Kia LouthResponse from Drayton Motors 9 hours ago
Thank you, Keith, for your 5-star review. We really appreciate you taking the time to support our business. It means a lot to the entire team to know that you had a positive experience with us. Thank you for choosing Drayton Motors Louth. We wish you many happy miles ahead, and if there's ever anything we can help with, we're always here for you. Best regards, The Drayton Motors Louth Team
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1 day ago
I had an excellent experience with Vauxhall Drayton Motors. From start to finish, Richard Norris was outstanding. He went above and beyond to help me secure my car and made the whole process smooth, straightforward, and stress-free. His customer service and engagement were truly out of this world. Richard kept me informed throughout, answered all my questions, and made me feel valued as a customer. What impressed me most was that he even followed up after the sale to make sure everything was going well, which shows genuine care and professionalism. Buying a car can sometimes be daunting, but Richard made it a fantastic experience. Thanks to the exceptional service I received, I can confidently say that I have found my forever dealership. Thank you, Richard Norris and the team at Vauxhall Drayton Motors Wilson and Co Highly recommended!
Olaniyi Anthony Vauxhall Drayton Motors ScunthorpeResponse from Drayton Motors 9 hours agoHi Olaniyi, Thank you for taking the time to leave such an incredible review. I’m absolutely delighted to hear that Richard provided such an outstanding experience from start to finish. Going above and beyond for our customers, keeping them informed throughout the process, and continuing to provide support after the sale is exactly the level of service we strive to deliver. It’s fantastic to know Richard made your car-buying journey smooth, straightforward, and stress-free. To hear you describe us as your “forever dealership” is one of the biggest compliments we could receive, and I’ll make sure your kind words are shared with Richard and the whole team. Thank you again for your recommendation and for choosing Drayton Motors. We wish you many happy miles in your new car and look forward to welcoming you back in the future. Best regards, Jason Carter Head of Business
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1 day ago
Excellent service from Ray while I was buying my new car, super patient and so helpful can’t thank him enough
Chloe Chadwick Vauxhall Drayton Motors Bolton -
1 day ago
Raymon fantastic from start to finish. Very reassuring, professional, helpful and honest.
Jane Collier Vauxhall Drayton Motors Bolton -
1 day ago
Helpful with friendly staff and excellent workshop facilities
chris manning Vauxhall Drayton Motors Bolton -
1 day ago
I've just collect my Omoda 5 SHS from Draycott Motors in Louth. Very pleased with the excellent customer service I received from James Manning, such a nice, friendly guy. Everything was so straightforward. I ordered the car on Sunday and collected it on Friday. James kept me updated with everything that was happening. He also gave me a really good deal on my part-exchange deal on my old car. I would highly recommend James and Draycott Motors to anyone looking at buying an Omoda.
Steve Salter Drayton Motors Omoda Jaecoo LouthResponse from Drayton Motors 1 day agoThank you for your fantastic 5-star review! We're delighted to hear that you're enjoying your new OMODA 5 SHS and that James provided such excellent service throughout your purchase. It's great to know that the process was straightforward, communication was clear, and that you were kept updated every step of the way. We'll be sure to pass your kind comments on to James, who will be thrilled to hear how much you appreciated his friendly approach and support. We're also pleased that we were able to offer a competitive part-exchange deal and get you into your new car so quickly. Thank you for choosing Drayton Motors OMODA JAECOO Louth and for recommending both James and the team. We wish you many happy miles in your new OMODA and look forward to welcoming you back in the future. Kind regards, The Drayton Motors OMODA JAECOO Louth Team
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2 days ago
I received a letter from vauxhall informing me of recall on my car and vauxhall Drayton motors was my nearest main dealer, so I made an appointment, they told me the work would not take long and I could stay and wait which I agreed to. On the arranged date I took it in for the work to be carried out, the lady on reception was very welcoming and after signing a form and handing her the key asked me if I wanted a coffee while I waited for the work to be done which I accepted. I only had to wait about 20 minutes and I was informed the recall work had been completed. Well done Vauxhall Drayton motors, everything went very smoothly from start to finish, I was very impressed! Thank you.
Barry twidale Vauxhall Drayton Motors ScunthorpeResponse from Drayton Motors 2 days agoThank you for taking the time to leave such a wonderful review. I’m delighted to hear that your recall appointment went so smoothly from start to finish. It’s great to know the team made you feel welcome, kept to the timescales promised, and had you back on the road so quickly. We understand that customers have busy schedules, so providing an efficient and hassle-free experience is incredibly important to us. I’ll be sure to pass on your kind comments to the reception and service teams. They will be delighted to hear how much their efforts were appreciated. Thank you again for choosing Drayton Motors and for your fantastic feedback. Best regards, Jason Carter Head of Business
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2 days ago
I purchased my car from Drayton Motors Vauxhall, the salesman was Raggi. I was introduced before my test drive appt via video clip so I knew who I would be seeing which was reassuring and the whole process was great. The car was as described and clean and bodywork very tidy. Very friendly and approachable and no pushy sales tactics. I received a fair price for my P/E and also some welcome free private number plates and a service even though it wasn't due. I had a follow up call and felt my custom was valued. Totally recommended.
J B Vauxhall Drayton Motors ScunthorpeResponse from Drayton Motors 2 days agoThank you for taking the time to leave such a fantastic review. I’m delighted to hear that Raggi made the whole experience enjoyable and reassuring from the very beginning. The personalised video introduction is a great way of putting customers at ease before they visit, and it’s wonderful to hear that the vehicle met your expectations and that you felt looked after throughout the process. Providing a fair deal, a no-pressure approach, and making our customers feel genuinely valued is exactly what we aim for, so I’m particularly pleased to hear that came across. I’ll be sure to pass on your kind words to Raggi. Thank you again for your recommendation and support. We hope you enjoy your new car for many years to come. Best regards, Jason Carter Head of Business
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2 days ago
Matthew was extremely helpful but not pushy, so definitely recommend
Julia Birtles Vauxhall Drayton Motors Bolton -
2 days ago
I have had a great experience with Jaecoo and Drayton motors overall. They provided the vehicle in good time and excellent condition and it is a great car. I have had it a day now an drives well an technology on the vehicle for the price point is also good. I did some extensive research in my own time whilst placing, ordering and collecting the car which help me with confidence in the car. Plus on my visits to Drayton Motor the features were explained and demonstrated until I was happy an comfortable with everything. Overall the staff in my local branch were friendly and over the last couple of months built up a good relationship with all the staff at my local dealership. Even staff not assigned directly to me or my car have helped when I have called in with questions
Karl Adams Drayton Motors Omoda Jaecoo GranthamResponse from Drayton Motors 2 days agoHi Karl. Thank you so much for your 5 star review, we know how patiently you've been waiting for your New JAECOO 5 and hope you enjoy it for years to come! Thanks for your custom. Lee Jones (Head of Business).
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3 days ago
I recently purchased a car and Raggi who looked after me made this experience very smooth and pleasant, he went above and beyond to help me and took great care in explaining everything making the process very easy, I would definitely recommend Drayton motors to anyone looking to purchase a car.
Charlie Stainton Vauxhall Drayton Motors ScunthorpeResponse from Drayton Motors 3 days agoThank you for your fantastic feedback. I’m delighted to hear that Raggi made your car-buying experience such a smooth and enjoyable one. Taking the time to explain everything clearly and going above and beyond for our customers is exactly what we strive for, so it’s great to know Raggi delivered that level of service for you. I’ll be sure to pass on your kind words to him. Thank you again for your recommendation and for choosing Drayton Motors Scunthorpe. We hope you enjoy your new car. Best regards, Jason Carter
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3 days ago
I have just bought a new Kia EV 4 at Louth Kia. All my questions were dealt with in very professional manner and the actual car is very good. I had a Kia e Niro before, and this car is an incredible step up. The tech, quality and range are amazing. I think Kia has done a really great job with this car.
Lawrence Chapman Drayton Motors Kia LouthResponse from Drayton Motors 2 days agoThank you for taking the time to leave us a 5-star review. We're delighted to hear that you had a professional and positive experience with us at Drayton Motors Kia Louth. It's great to know that all of your questions were answered and that you're enjoying your new Kia EV4. As a previous Kia e-Niro owner, your comments about the EV4 being such a significant step up are especially appreciated. We're pleased to hear that you're impressed with the technology, quality and range, and we agree that Kia has done an outstanding job with this exciting new model. Thank you for choosing Drayton Motors, and we wish you many happy miles in your new EV4. If there's ever anything we can help with, please don't hesitate to get in touch. Kind regards, The Drayton Motors Kia Louth Team
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4 days ago
It was a pleasure to deal with Ed and Ken, from the first call to enquiry about availability to collection of our new vehicle. I would recommend these guys anytime. Great service and very professional.
Arthur Lamb Drayton Motors Omoda Jaecoo GranthamResponse from Drayton Motors 2 days agoHi Arthur. Thank you for taking the time to leave us a fantastic 5-star review. We're delighted to hear that you had such a positive experience with Ed and Ken throughout your journey, from your initial enquiry right through to collecting your new vehicle. Providing a professional, friendly and hassle-free service is exactly what we strive for, so it's wonderful to know the team delivered this for you. Your recommendation means a great deal to us, and we will be sure to pass your kind words on to Ed and Ken. Thank you once again for choosing Drayton Motors OMODA | JAECOO Grantham. We wish you many happy miles in your new vehicle and look forward to welcoming you back in the future. Lee Jones (Head of Business).
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5 days ago
Just picked up my Omoda Noble SHS from their branch in Louth. Excellent customer service from James Manning from start to finish. Everything was well explained and James kept me updated through the process. I ordered the car last Sunday and collected it on Friday as they had it in stock such a quick turnaround, it was well worth the 200 mile round trip. James also gave me a really good part-exchange on my old car and a great deal on my new one. I would highly recommend Drayton Motors.
Steve Salter Drayton Motors Kia GranthamResponse from Drayton Motors 2 days agoHi Steve. Thank you for taking the time to leave such a fantastic 5-star review. We are delighted to hear that you had such a positive experience purchasing your new OMODA Noble SHS and that the journey from enquiry to collection was smooth and enjoyable. It's great to know that the quick turnaround, competitive part-exchange valuation and overall deal made the 200-mile round trip worthwhile. James takes great pride in looking after his customers, and we're thrilled that his communication, product knowledge and service throughout the process helped make your experience a memorable one. We will be sure to pass on your kind words and recognition to James and the team at our OMODA | JAECOO Louth branch. Thank you once again for your recommendation and for choosing Drayton Motors. We wish you many happy miles in your new OMODA and look forward to welcoming you again in the future. Lee Jones (Head of Business).
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5 days ago
Just purchased a Omoda Noble SHS in Silver from Drayton Motors. What a great company, James Manning the sales adviser was excellent keeping me up to date with everything that was happening. It took less than one week from ordering to taking delivery. He also gave me an excellent deal and part-exchange on my old car. So impressed with the customer service from James. I would highly recommend Drayton Motors for to anyone looking to buy an Omoda.
Steve Salter Drayton Motors Kia LouthResponse from Drayton Motors 4 days agoThank you for taking the time to leave us this fantastic 5-star review. We are delighted to hear that you are enjoying your new OMODA Noble SHS and that James provided such excellent service throughout your purchase journey. Keeping our customers informed every step of the way is something we pride ourselves on, so it's great to know that James kept you updated and helped make the process smooth and efficient. We're also pleased that you were happy with the deal and part-exchange valuation offered. Your recommendation means a great deal to both James and the entire team at Drayton Motors. Thank you once again for choosing Drayton Motors. We wish you many happy miles in your new OMODA and look forward to welcoming you back in the future.
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5 days ago
Raymond is the guy. He went over and beyond to get me exactly what I wanted with extras. 2nd car and 2nd time he has delivered an excellent new car experience see you in 2 years.
Sonia Pearson Vauxhall Drayton Motors Bolton -
5 days ago
Lovely experience, with Ed and Ken. Very friendly and polite gentlemen. Would recommend Drayton Motors to anyone.
Vanessa Hollings Drayton Motors Omoda Jaecoo GranthamResponse from Drayton Motors 2 days agoHi Vanessa. Thank you for your wonderful 5-star review and for sharing such a lovely photo of your new car with us. We're delighted to hear that you had a great experience with Ed and Ken. They will be thrilled to know that their friendly, professional and courteous approach helped make your purchase such an enjoyable one. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your feedback. We will be sure to pass your kind words on to both Ed and Ken. Congratulations on your new vehicle, and we wish you many happy and enjoyable miles ahead. Thank you for choosing Drayton Motors OMODA | JAECOO Grantham, and we look forward to seeing you again in the future. Lee Jones (Head of Business).
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5 days ago
from the moment i entered the show room i was met with politeness ,ed was very informative and made the process very easyon collection of my jaecoo ed was fantastic in processing the handover it could not have been any smootheri was well informed of my new car and can say the whole process from start to finish was exceptional ..thank you ed
Thamara burke Drayton Motors Omoda Jaecoo GranthamResponse from Drayton Motors 2 days agoHi Thamara. Thank you for your fantastic 5-star review. We are delighted to hear that you felt welcomed from the moment you entered our showroom and that Ed made the entire process so easy and enjoyable. Providing clear information, excellent communication and a smooth handover experience is exactly what we strive for, so it's wonderful to know that your expectations were exceeded. It's especially pleasing to hear that you felt fully informed about your new JAECOO and that the journey from initial enquiry through to collection was exceptional from start to finish. We will be sure to pass your kind words on to Ed, who will be thrilled to receive your feedback. Thank you once again for choosing Drayton Motors OMODA | JAECOO Grantham. We wish you many happy miles in your new vehicle and look forward to welcoming you back in the future. Lee Jones (Head of Business).
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6 days ago
Done a great job quick and let us know how thing were going and friendly staff
adrian Hill Vauxhall Drayton Motors Bolton -
6 days ago
Gone downhill since leaving Swineshead poor management.
Jacqui Mead Drayton Motors Kia BostonResponse from Drayton Motors 2 days agoHello Jacqui, I am sorry to know you are unhappy with the service received. I have tried to call and have left a voicemail and if you can call back so we can discuss this and hopefully move forward with a positive outcome that would be appreciated. Ross Don-Duncan, Head of Business, Drayton Motors Boston Kia.
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6 days ago
Fantastic . Massive thankyou to Cole for helping us with our new purchase. Coles knowledge on the Sportage was fantastic friendly service and great communication. Will definitely be back.
Chris Johnson Drayton Motors Kia LouthResponse from Drayton Motors 6 days agoThank you for taking the time to leave us a 5-star review! We're delighted to hear that you had such a fantastic experience with Cole when purchasing your new Kia Sportage. It's great to know that his knowledge, friendly approach, and communication helped make the process enjoyable and straightforward for you. We truly appreciate your kind words and your confidence in our team. We hope you're loving your new Sportage, and we look forward to welcoming you back to Drayton Motors in the future. Enjoy your new car and safe motoring! 🚗✨
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6 days ago
Excellent Kia dealer.
Richard Luke Drayton Motors Kia BostonResponse from Drayton Motors 2 days agoThank you Richard for the 4*, hopefully we can exceed expectation next time and achieve that 5th star rating!
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6 days ago
We recently bought our new sportage from Ethan Jones at drayton motors louth and can honestly say that it was a seamless experience. We would recommend to anyone. Nothing was too much trouble and we feel very comfortable in the knowledge that they are still there and willing to help if ever we need anything. Thank you all so much for your help!
Katy Smith Drayton Motors Kia LouthResponse from Drayton Motors 6 days agoThank you for your fantastic 5-star review! We're delighted to hear that your recent Kia Sportage purchase was such a seamless experience. Ethan will be thrilled to receive your kind feedback. Providing helpful, attentive service and ensuring our customers feel supported throughout their ownership journey is exactly what we strive for. It's especially rewarding to know that you feel confident that our team will be there whenever you need us. Your recommendation means a great deal to everyone at Drayton Motors Kia Louth. Thank you for choosing us, and we wish you many happy miles in your new Sportage. We look forward to seeing you again in the future! 🚗😊
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6 days ago
Spoken with Adam. Explained looking to test drive the car and wanted to get a feel before coming to any decisions. Was very pressuring, saying I needed to want to buy or lease within the next week or month or it would be pointless for me to test drive. I did not want to discuss finances over the phone however he did not seem to understand. Very bad customer service, very rude and dismissive over the phone. Would not recommend.
Ahmad BYD Bolton Drayton Motors -
1 week ago
I have had the most awful experience with this dealership. Went into a deal. Discussed a car I have been looking at for a while. Spoke with sales agent, got sent for finance approval and got approved. This included my negative equity on my old car. The price of the car changed 3 times in this process, going up bit by bit with no transparency. I was due to collect my new car on Saturday and I get a call 3 days before from the manager saying the numbers didn’t add up. The negative equity hadn’t been added to the finance to fudge the numbers and my sales agent has been sacked. They now say I have to pay my negative equity upfront which was already agreed to be included in the finance or I can’t go forward with the deal. I’ve been apologised to but absolutely no one has offered any sort of resolution for this. Any sort of deal for the mess they have put me through. I had the documents sent over ready to sign and I hadn’t got round to it yet. No empathy whatsoever. Absolute joke
Chloe Leong Peugeot Drayton Motors Bolton -
1 week ago
Brilliant service today here in louth 10/10 with customer attention
Stephen Beavon Drayton Motors Kia LouthResponse from Drayton Motors 1 week agoThank you for your fantastic review and for awarding us 5 stars! We're delighted to hear that you received brilliant service from the team in Louth and that our customer care made such a positive impression. Providing an exceptional experience for every customer is what we strive for, so it's wonderful to receive your feedback. We truly appreciate your support and look forward to welcoming you back again in the future. Kind regards, The Drayton Motors Louth Team
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1 week ago
Logan was very helpful in the handover in the car. Thanks
Nish P Drayton Motors Omoda Jaecoo GranthamResponse from Drayton Motors 1 week agoHi Nish. Thank you for your 5-star review. We're delighted to hear that Logan was so helpful during the handover of your new car. Taking the time to ensure our customers are comfortable with their new vehicle and understand all its features is an important part of the experience, so it's great to know Logan looked after you so well. Thank you for choosing Drayton Motors OMODA | JAECOO Grantham. We hope you enjoy every mile in your new vehicle and look forward to welcoming you back in the future. Lee Jones (Head of Business).
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