• 
  4 hours ago

  Done a great job quick and let us know how thing were going and friendly staff

  adrian Hill Vauxhall Drayton Motors Bolton
• 
  5 days ago

  I recently bought a car from Vauxhall Drayton Motors and had a fantastic experience from the moment I walked through the door. Neil was extremely helpful throughout the process of buying the car, and no question was too big of an ask. He was very knowledgable on anything me or my partner enquired about. I would highly recommend Drayton Motors. Overall, it was a very positive experience!

  Rebecca Bell Vauxhall Drayton Motors Scunthorpe
  Response from Drayton Motors 5 days ago

  Thank you for your fantastic review. I’m delighted to hear that you had such a positive experience from the moment you walked through the door. It’s great to know that Neil looked after you so well throughout the process and was able to answer all of the questions you and your partner had. Providing knowledgeable, friendly, and professional service is exactly what we strive for. I’ll be sure to pass on your kind words to Neil — he’ll be delighted to receive the recognition. Thank you again for your recommendation and for choosing Drayton Motors. We hope you enjoy your new car for many years to come. Best regards, Jason Carter Head of Business

• 
  6 days ago

  Stacey went above and beyond to get us our new car at a fabulous price and delivered in double quick time. We could not fault her service and rate it 10 out of 10.

  mary jane walmsley Vauxhall Drayton Motors Grimsby
  Response from Drayton Motors 6 days ago

  Thank you for your fantastic feedback. I’m delighted to hear that Stacey went above and beyond to help you secure your new car at a great price and with such a quick turnaround. Providing excellent service and making the process as smooth and straightforward as possible is exactly what we aim for, so it’s wonderful to hear Stacey delivered a 10 out of 10 experience. I’ll be sure to pass on your kind words to Stacey — she’ll be delighted to receive the recognition. Thank you again for your support and enjoy your new car! Best regards, Jason Carter Head of Business

• 
  1 week ago

  Fantastic service from Ben and the team,would highly recommended.

  Lucy Carter Vauxhall Drayton Motors Grimsby
  Response from Drayton Motors 1 week ago

  Thank you for your fantastic feedback. I’m delighted to hear that Ben and the team provided such great service and made your experience a positive one. I’ll be sure to pass on your kind words to them all. Thank you again for your recommendation and support — it’s very much appreciated. Best regards, Jason Carter Head of Business

• 
  1 week ago

  Exceptional customer service,Thank you to the whole team from Sales to Service who looked after me following me bringing my car in for service to leading to my new shiny Mokka which I love thank you again.

  Lucy Carter Vauxhall Drayton Motors Scunthorpe
  Response from Drayton Motors 1 week ago

  Thank you for your fantastic feedback. I’m delighted to hear you received exceptional customer service from both our Sales and Service teams. It’s great to know that your visit for a service ultimately led to you finding your new Mokka and, most importantly, that you love it! That’s exactly the sort of customer journey we strive to create. Thank you again for your support and kind words. I’ll be sure to share them with the whole team. Best regards, Jason Carter Head of Business

• 
  1 week ago

  Great service, professional job and fast.

  helen shepherd Vauxhall Drayton Motors Scunthorpe
  Response from Drayton Motors 1 week ago

  Thank you for your fantastic feedback. I’m delighted to hear you were pleased with the service you received and that the work was completed professionally and efficiently. We really appreciate your support and thank you for choosing Drayton Motors. Best regards, Jason Carter Head of Business

• 
  1 week ago

  Excellent service, thank you to Rachel and Nikki for a fab customer service experience

  Dawn Harrison Vauxhall Drayton Motors Scunthorpe
  Response from Drayton Motors 1 week ago

  Thank you for your lovely feedback. I’m delighted to hear you received excellent service and that Rachel and Nikki provided such a fantastic customer service experience. I’ll be sure to pass on your kind words to them both — they’ll be delighted to receive the recognition. Thank you again for your support and for choosing Drayton Motors. Best regards, Jason Carter Head of Business

• 
  1 week ago

  Excellent service from start to finish. The sales advisor Raggi matched the quote I already had . Lovely test drive of car and Raggi did not put me under any pressure to buy the car although I already knew I would love it . Super service when car arrived and paperwork sorted swiftly and smoothly . After sales and care from Raggi and this garage is excellent, I could ring them with any question and they are there to help .

  Stuart Dulson Vauxhall Drayton Motors Scunthorpe
  Response from Drayton Motors 1 week ago

  Thank you for your fantastic feedback. I’m delighted to hear that Raggi provided such excellent service from start to finish and was able to secure a deal that worked for you. It’s great to know you enjoyed a relaxed, no-pressure experience and that everything from the test drive through to delivery and paperwork was handled smoothly. I’m particularly pleased to hear that the aftersales support has continued long after collection, as looking after our customers doesn’t stop when they drive away. I’ll be sure to pass on your kind words to Raggi — he’ll be delighted to receive the recognition. Thank you again for your support and recommendation. Best regards, Jason Carter Head of Business

• 
  1 week ago

  Matthew dealt with my car order. He explained everything clearly. I had a positive experience.

  sabrina gibson Vauxhall Drayton Motors Bolton
• 
  1 week ago

  Raymon was a true professional, friendly, courteous and very efficient and informative in making our car buying experience a truly special day, totally recommended

  Kev The Rev Vauxhall Drayton Motors Bolton
• 
  1 week ago

  Bought a car today with Raymon and can say it was a very good experience from start to finish. No hardsell very helpful and I would recommend viewing and buying a car from this dealership.

  Lee Price Vauxhall Drayton Motors Bolton
• 
  2 weeks ago

  Josh, our salesman was really helpful and made buying a new car really easy and enjoyable. Highly recommended

  Robyn Mather Vauxhall Drayton Motors Bolton
• 
  2 weeks ago

  Ray was really helpful and managed to secure me a car within budget on short notice

  Emily Potts Vauxhall Drayton Motors Bolton
• 
  2 weeks ago

  I thank stacy the sales team was ace with our service of our new helpful all the way thank u very much billy and angie

  William Collishaw Vauxhall Drayton Motors Grimsby
  Response from Drayton Motors 2 weeks ago

  Hi Billy & Angie, Thank you for your lovely feedback. I’m delighted to hear Stacey and the sales team looked after you so well and made the experience of getting your new car such a positive one. I’ll be sure to pass on your kind words to Stacey and the team — they’ll really appreciate them. Thank you again for your support and enjoy your new car! Best regards, Jason Carter Head of Business

• 
  2 weeks ago

  Very good experience from start to finish. All went smoothly and Raymon was very informative and helpful. Will definitely use again

  Gary Corbett Vauxhall Drayton Motors Bolton
• 
  3 weeks ago

  Go see For Yourself! Having seen a car I liked via Autotrader I decided to ask if it was still available to test drive. I received a quick reply from Tracey at the Grimsby branch and arranged to view it on my next day off. An unfortunate event occurred on the Humber bridge which made me late and detoured by over an hour. A quick phone call and it proved no problem. The test drive was how it should be. I was welcomed with a fresh latteAllowed to ask any questions which were answered fully and any that Tracey was unsure off she made sure to find out promptly. I decided it was the right car for me which brought us to what I expected to be the unpleasant bit, negotiating, with the hard sell on extras that I knew I didn't want. How wrong was I...a bit of what if's from myself with Tracey walking back and forth to the sales manager (sorry Tracey) eventually we reached an agreement. Tracey was honest throughout and when it came to the paint cover or extended warranty etc. I said no as it still had manufacturer warranty anyway, she continued to be extremely polite and helped me quickly locate the main dealer closest to my home. We then got onto collection date, which I expected to be a few weeks but, next day was available but proved difficult to do, so it was arranged for a few days after. Not having a p/x I was having to travel to the dealership and asked for the closest way to get there by transport. Tracey without hesitation told me to get the train and she would personally pick me up. Collection day went as smooth as it could. Truly delightful. I've had the car a few days and even now I'm still discovering new things it does in the manual. My mum who often needs transport but has mobility issues finds it perfect for her which was my main reason for change. All with peace and time to enjoy with no dealership chase ups. I've bought plenty of cars during my driving life and this is without doubt the most pleasant experience by a country mile. If you're looking for your next car be sure to seek out Tracey at Drayton Motors Grimsby. The car I got was that good it won't be for a few years yet but be sure they will be the first place I go too. Well done to all the team at Drayton Motors from a very satisfied customer and I hope the managers give Tracey the praise she deserves

  Stef Vauxhall Drayton Motors Grimsby
  Response from Drayton Motors 3 weeks ago

  Hi Stef, Thank you for taking the time to leave such an incredible and detailed review. I’m genuinely delighted to hear that your experience with Tracey and the team at Drayton Motors Grimsby was such a positive one from start to finish. The level of care, honesty, flexibility, and customer focus you’ve described is exactly what we strive to deliver, and it’s fantastic to hear Tracey went above and beyond to make the whole experience enjoyable and stress-free for you — even down to collecting you from the train station! I’m also really pleased to hear the car is proving perfect for both yourself and your mum, especially given the importance behind your change of vehicle. Your kind words will mean a huge amount to Tracey and the wider team, and I can assure you the recognition will absolutely be passed on. Reviews like this make everyone incredibly proud. Thank you again for your support and recommendation — we look forward to welcoming you back in the future, even if hopefully not for a few years yet! Best regards, Jason Carter Head of Business Drayton Motors Grimsby

• 
  3 weeks ago

  Very helpful and responsive sale process from Raymon. All steps of the process were clearly explained and we were not rushed. No complaints, thank you Raymon!

  Amy Shipley Vauxhall Drayton Motors Bolton
• 
  3 weeks ago

  Quick friendly service

  Allan B Vauxhall Drayton Motors Bolton
• 
  3 weeks ago David Ellis Vauxhall Drayton Motors Scunthorpe
  Response from Drayton Motors 3 weeks ago

  Thank you for the 5-star rating — we really appreciate your support and are delighted you had a positive experience with us. Best regards, Jason Carter Head of Business

• 
  3 weeks ago

  Great customer service, knowledgeable staff, nothing was too much trouble. Raggi guided the process from start to finish with no issues. Very happy with the car!

  James Pepper Vauxhall Drayton Motors Scunthorpe
  Response from Drayton Motors 3 weeks ago

  Thank you for your fantastic feedback. I’m delighted to hear you received great customer service and that Raggi guided you through the process smoothly from start to finish. It’s great to know the team’s knowledge and helpful approach made such a positive impression, and most importantly that you’re very happy with your new car. Thank you again for your support and for choosing Drayton Motors. Best regards, Jason Carter Head of Business

• 
  3 weeks ago

  Personally Im not impressed, I took a single lady neighbour who had had a total breakdown and relies on her car to travel to work 50mile round trip. They had no compassion and said the car would want a diagnostic check and that could not be done for over 6weeks.

  Joe Gilbert Vauxhall Drayton Motors Grimsby
  Response from Drayton Motors 3 weeks ago

  Thank you for your feedback. I’m sorry to hear you feel disappointed. However, after reviewing our records, we have been unable to identify either the customer or vehicle details relating to the situation described. As such, we are currently unable to investigate the matter fully or verify the circumstances referenced. Diagnostic availability can at times be impacted by workshop demand and manufacturer technical processes, particularly for more complex faults, however we would never intentionally dismiss or show a lack of compassion to any customer experiencing vehicle issues. If you would like us to review this further, please contact me directly at Jason.Carter@rjtkgroup.com with the vehicle registration and customer details so the matter can be investigated properly. Kind regards, Jason Carter Head of Business

• 
  4 weeks ago

  Contacted them regarding a Cupra Leon they had in stock, Raggi reached out promptly and was very accommodating and flexible. Unfortunately, I’m about 2 hours from Scunthorpe and found a better deal closer and more convenient for me. However, from my experience, Raggi was brilliant and accommodating for me after I reached out. Seems like a lovely bloke to the point I felt guilty about not going forward with the deal!

  Nathan Gilbert Vauxhall Drayton Motors Scunthorpe
  Response from Drayton Motors 4 weeks ago

  Thank you for taking the time to leave such kind feedback, even though you ultimately purchased elsewhere — that’s genuinely appreciated. I’m delighted to hear that Raggi made such a positive impression and provided a helpful, accommodating, and flexible experience throughout your enquiry. That personal approach is exactly what we aim for. Whilst we’re sorry we couldn’t earn your business this time, we completely understand the importance of convenience and location. Hopefully we may have the opportunity to assist you in the future. Best regards, Jason Carter Head of Business

• 
  4 weeks ago

  It was a very calm and relaxing experience ,vimal the salesman was very professional no pressure to buy just looked around and when we decided what we wanted we went to find him and he helped us through the process of buying the car.

  Sue Ashfield Vauxhall Drayton Motors Bolton
• 
  4 weeks ago

  The service we received from Raggi was once again excellent.

  Nigel Rawlins Vauxhall Drayton Motors Scunthorpe
  Response from Drayton Motors 4 weeks ago

  Thank you for your kind feedback and continued support. I’m delighted to hear that Raggi once again provided you with excellent service. I’ll be sure to pass on your comments to him — they’ll be very much appreciated. Best regards, Jason Carter Head of Business Drayton Motors

• 
  1 month ago

  I contacted the sales team for some help with an issue I had returning a vehicle to a different company when my finance deal ended. Considering I didn't buy the car from them directly, they were extremely helpful in getting the information I needed for me. Brilliant customer service, thank you very much.

  Emma Chester Vauxhall Drayton Motors Grimsby
  Response from Drayton Motors 1 month ago

  Thank you for your fantastic feedback. I’m delighted to hear the sales team were able to help and provide the information you needed, even though the vehicle wasn’t originally purchased through us. Going the extra mile to support customers wherever we can is exactly what we aim for, so it’s great to know that came across. Thank you again for your kind words and support. Best regards, Jason Carter Head of Business Drayton Motors

• 
  1 month ago

  Plenty of makes and models available

  Scott Newsham Vauxhall Drayton Motors Bolton
• 
  1 month ago

  I had a brilliant experience with this car company raggi the car salesman was really helpful and I had confidence that he was atuly making sure the car I wanted was the best it could as it was a second mokka raggi made sure the car was in perfect order before I purchased it this man is really hopeful and made sure you were happy I will definitely recommend this car dealership all the stuff are ready helpful and friendly

  Paul Vauxhall Drayton Motors Scunthorpe
  Response from Drayton Motors 1 month ago

  Thank you for such a lovely review. I’m delighted to hear that Raggi looked after you so well and made sure your Mokka was in perfect condition before you collected it. Giving customers confidence and ensuring they are completely happy with their purchase is exactly what we aim for, so it’s fantastic to know that came across throughout your experience. I’ll be sure to pass on your kind words to Raggi and the wider team. Thank you again for your recommendation and support — enjoy your Mokka! Best regards, Jason Carter Head of Business Drayton Motors

• 
  1 month ago

  Fantastic experience, really great customer service, particularly from Davey, who walked me through every aspect and detail of buying the car that I really wanted. Really reasonable, got a great deal and was given first-class customer service every step of the way. Kept in touch with me, kept up to date. Would totally recommend Drayton Motors and particularly Davey. Thanks for everything

  J.J. Nesbitt Vauxhall Drayton Motors Bolton
• 
  1 month ago

  Absolutely fantastic experience from start to finish, well informed through the whole processouldnt have asked for a better salesman than Vim.

  Anthony Gunn Vauxhall Drayton Motors Bolton
• 
  1 month ago

  Highly recommend Drayton Vauxhall We recently purchased our Vauxhall Mokka Ultimate Auto from Stacey , a really great experience , no pressure , Stacey dealt with everything very professionally , and Ben went the extra mile to help us into our dream car Overall , Stacey , Ben and the sales team were brilliant Thank you

  Gareth Blanchard Vauxhall Drayton Motors Grimsby
  Response from Drayton Motors 1 month ago

  Thank you for your fantastic feedback. I’m delighted to hear that Stacey and Ben made your experience such a positive one and helped you into your dream Vauxhall Mokka Ultimate Auto. Providing a professional, relaxed, and no-pressure experience is exactly what we aim for, so it’s great to know that came across throughout your purchase. I’ll be sure to pass on your kind words to Stacey, Ben, and the wider sales team. Thank you again for your recommendation and support — enjoy your new car! Best regards, Jason Carter Head of Business

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